Redbus Mega off campus Drive 2023 for Executive – Escalation Management Role. Bachelor’s Degree candidates can apply for the post.
Table of Contents
Redbus Mega off campus Drive – Overview
- Company – Redbus
- Role – Executive – Escalation Management
- Qualification – Bachelor’s Degree
- Experience – 1-3 Years
- Location – Bangalore
- Salary – 4 LPA-6 LPA
ABOUT Redbus COMPANY
Redbus is a leading online bus ticketing platform based in India, known for revolutionizing the way people book bus tickets. Established in 2006, Redbus provides a user-friendly platform that allows travelers to search, compare, and book bus tickets from various bus operators across the country. The platform offers a wide range of options, including different bus types, routes, and schedules, catering to both short and long-distance travel needs. Redbus’s secure and hassle-free booking process, along with various payment options, has made it a popular choice among millions of travelers in India. With a vast network of bus operators and a strong focus on customer satisfaction, Redbus has become a trusted and convenient solution for travelers seeking reliable and affordable bus transportation services.
Redbus Mega off campus Drive – Roles & Responsibilities For Executive – Escalation Management
- Meet social media quality standards
- Provide timely response and effective resolution to a range of customer inquiries/complaints raised on social media. And follow them up to a final resolution.
- Resolve conflicts between vendors and customers by helping them arrive at a satisfactory conclusion
- Coordinate with internal teams and vendors for closing the issues at the earliest.
- Deliver high-class customer service and build customer satisfaction and loyalty.
| ALSO APPLY FOR olam – Business Analyst – VIEW & APPLY JLL – Customer Relations Executive/ Customer Service/ Business Support, Customer Service/ Guest Relation Executive/ Facilities Executive – VIEW & APPLY Wipro – Non-Voice Process – VIEW & APPLY KPMG – Executive/ HR Talent Advisor / Internal Audit Executive – VIEW & APPLY |
Redbus Mega off campus Drive – Skills Required For Executive – Escalation Management
- Excellent communication and interpersonal skills to effectively manage customer escalations and concerns.
- Strong problem-solving abilities to identify root causes and implement appropriate solutions.
- Ability to remain calm and composed under pressure while handling challenging situations.
- Active listening skills to understand customer grievances and provide empathetic responses.
- Collaborative approach to work with cross-functional teams and stakeholders in resolving issues.
- Analytical mindset to analyze escalation trends and develop strategies for process improvement.
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
HOW TO APPLY FOR Redbus Mega off campus Drive 2023 ?
To apply for the Redbus Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Executive – Escalation Management Role – Bangalore
Redbus Mega off campus Drive 2023 – Frequently Asked Question?
What is the Redbus selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA-6 LPA for the this role.
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
