Walk-in Drive at 24 7 ai for Customer Service Roles . 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at 24 7 ai -Overview
- Company – 24 7 ai Walk-in
- Role – Customer Service
- Qualification – 12+
- Experience – 0 – 5 years
- Location- Hyderabad
- Salary – 1.5-2.25 Lacs P.A.
ABOUT 24 7 ai COMPANY
24/7.ai is a global customer engagement solutions company that specializes in artificial intelligence (AI) and automation technologies. The company offers AI-powered chatbots, virtual assistants, and other customer service automation solutions to help businesses improve their customer support and engagement processes.
24/7.ai’s AI-driven platforms are designed to enhance customer experiences, reduce operational costs, and increase customer satisfaction. They serve a wide range of industries, including retail, banking, telecommunications, and more.
By leveraging AI and automation, 24/7.ai aims to provide businesses with scalable and efficient customer support solutions that enable them to better serve their customers, streamline operations, and stay competitive in a rapidly evolving digital landscape. Please note that the company’s offerings and services may have evolved since my last knowledge update in September 2021, so it’s advisable to visit their official website or refer to recent sources for the most up-to-date information.
Walk-in Drive at 24 7 ai – Customer Service Responsibilities
- Inquiries and Issue Resolution: Address customer inquiries, concerns, and issues through various communication channels, including phone, email, chat, or in-person interactions. Provide accurate and timely information to resolve problems and answer questions.
- Customer Assistance: Offer guidance and assistance to customers in a courteous and professional manner. Help them navigate processes, products, or services, and ensure a smooth and pleasant experience.
- Complaint Handling: Handle customer complaints and feedback effectively. Listen actively to understand their concerns, empathize with their situations, and work towards resolving issues to their satisfaction.
- Information Sharing: Educate customers about products or services, including their features, benefits, and pricing. Provide information on promotions, policies, and procedures to facilitate informed decision-making.
- Documentation and Follow-Up: Maintain detailed records of customer interactions, inquiries, and resolutions. Follow up with customers to ensure that their issues are fully resolved and their needs are met. Keep accurate customer databases to track history and preferences.
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Walk-in Drive at 24 7 ai -Skills Required
- Effective Communication: Strong verbal and written communication skills are essential. Customer service representatives need to convey information clearly, listen actively to customer concerns, and respond in a courteous and professional manner.
- Empathy: The ability to understand and empathize with customers’ needs, concerns, and emotions is vital. Empathetic support can help build trust and foster customer loyalty.
- Problem-Solving: Proficiency in problem-solving is important for identifying customer issues and finding effective solutions promptly. Customer service professionals should be resourceful and adaptive in addressing various challenges.
- Product Knowledge: A deep understanding of the company’s products or services is essential. This knowledge enables customer service representatives to provide accurate information, answer questions, and offer relevant solutions to customer inquiries.
- Patience and Resilience: Dealing with irate or frustrated customers can be challenging. Patience and the ability to remain calm and professional under pressure are essential traits for handling difficult situations and resolving conflicts.
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HOW TO APPLY FOR THE Walk-in Drive at 24 7 ai ?
To apply for the Walk-in Drive at 24 7 ai Candidate need to walk in to the Venue that is given below.
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role : | Customer Service |
| Experience | 0 – 5 years |
| Contact : | HR Sandhya(085) |
| Date : | 18th October – 20th October |
| Time : | 11.00 AM – 1.00 PM |
| Address : | [24]7.ai Pvt Ltd,Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 |
Walk-in Drive at 24 7 ai – Frequently Asked Question?
What is the 24 7 ai walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.5-2.25 Lacs P.A. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
