Walk-in Drive at Genpact for Voice Process Roles .Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Genpact -Overview
- Company – Genpact (Walk in)
- Role – Voice Process
- Qualification – Any Graduate
- Experience – 0 to 3 years
- Location – Hyderabad
- Salary – 3 LPA – 5 LPA
ABOUT Genpact COMPANY
Genpact is a global professional services firm known for its expertise in business process management and outsourcing. Founded in 1997 as a subsidiary of General Electric, it has since become an independent company and a leader in providing digital transformation, technology, and analytics solutions to a wide range of industries, including finance, healthcare, manufacturing, and more. Genpact offers services that help businesses streamline their operations, optimize processes, and enhance customer experiences. With a global presence and a strong commitment to innovation, Genpact continues to play a significant role in driving efficiency and growth for its clients.
Walk-in Drive at Genpact – Voice Process Responsibilities
- Engage with customers over the phone to address inquiries, provide information, or assist with problem resolution. This involves maintaining a professional and courteous demeanor while effectively communicating with individuals from diverse backgrounds. Listen to customer concerns or issues and work towards providing accurate and timely solutions. This may involve troubleshooting problems, escalating issues as needed, and ensuring customer satisfaction. Record relevant information during customer interactions accurately. This includes entering data into the company’s systems, updating customer profiles, and documenting the details of each call for reference and future follow-up. Maintain a comprehensive understanding of the products or services offered by the company. This knowledge is crucial for providing accurate information to customers, addressing queries effectively, and promoting additional products or services when applicable.
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Walk-in Drive at Genpact -Skills Required
- Strong verbal communication skills are essential. The ability to articulate information clearly, listen actively to customers, and convey messages in a professional and courteous manner is crucial for successful interactions.
- A customer-centric approach is fundamental. Skills in understanding and addressing customer needs, providing empathetic support, and maintaining a positive and helpful attitude contribute to a positive customer experience.
- Quick and effective problem-solving skills are important for addressing customer issues or concerns on the spot. This involves analyzing information, making decisions, and providing timely and accurate solutions.
- Voice process professionals often need to handle multiple tasks simultaneously, such as navigating systems, entering data, and addressing customer inquiries. Efficient multitasking and effective time management are critical to ensure productivity and meet performance metrics.
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HOW TO APPLY FOR THE Walk-in Drive at Genpact INTERVIEW?
To apply for the Genpact walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 to 3 years |
| Date | 15th November |
| Time | 11.00 AM – 1.30 PM |
| walk-in Address: | Genpact Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079 |
Walk-in Drive at Genpact – Frequently Asked Question?
What is the Genpact walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3lpa – 5 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
