Walkin Interview at Hexaware Technologies for the position of Customer Service Representative role . 12th pass candidate can apply for the post.
Table of Contents
Walkin Interview at Hexaware Technologies – Overview
- Company – Hexaware Technologies Walkin
- Roles -Customer Service Representative
- Qualification – 12th pass
- Location – mumbai
- Work Experience – 0 – 3 years
- Salary – 2.5-4 Lacs P.A.
ABOUT Hexaware Technologies COMPANY
Hexaware Technologies is a global IT services and consulting company headquartered in Navi Mumbai, India. Established in 1990, the company has grown to become a key player in the IT services industry, providing a wide range of technology solutions to clients across various sectors, including banking and financial services, healthcare, travel, and transportation. Hexaware specializes in areas such as application development and maintenance, business process management, digital transformation, and cloud services. Known for its innovative approach and client-focused solutions, Hexaware Technologies continues to provide cutting-edge IT services to help businesses adapt and thrive in the digital age.
Walkin Interview at Hexaware Technologies – Roles & Responsibilities For Customer Service Representative
- Handle incoming calls from customers seeking information, assistance, or support.
- Address customer queries and concerns in a timely and professional manner.
- Provide excellent customer service by actively listening to customers and understanding their needs.
- Offer solutions or assistance to resolve issues and ensure customer satisfaction.
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Walkin Interview at Hexaware Technologies – skills Required
- Communication Skills: Effective communication is paramount for understanding customer needs and concerns, empathizing with them, and conveying solutions. Being able to listen actively and articulate responses clearly is crucial.
- Problem-Solving Skills: Retention specialists need to address customer issues and find solutions promptly. Strong problem-solving skills are essential for resolving customer complaints and concerns effectively.
- Empathy and Patience: Demonstrating empathy and patience is important when dealing with frustrated or dissatisfied customers. This helps in building trust and rapport, even when issues arise.
- Product and Service Knowledge: A deep understanding of the products or services offered is vital. Retention specialists should be well-versed in what the company provides to effectively answer questions and suggest relevant solutions.
- Data Analysis: The ability to analyze customer data and identify trends is important for predicting churn and proactively addressing potential issues. Understanding customer behavior can inform strategies for retention.
HOW TO APPLY FOR Walkin Interview at Hexaware Technologies ?
To apply for the Walkin Interview at Hexaware Technologies Interview Candidate need to walk in to the Venue that is given below.
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Representative |
| Experience | 0-3 years |
| Contact no. | Munifa Shaikh ( 9321937955 ) |
| Date | 4th December , |
| Time | 12.00 PM – 6.00 PM |
| walk-in Address: | Hexaware BPS 1st floor, Building no.3, Sector 2, Near Indrayani Cafe, Opposite to Ramada Hotel, Millenium Business Park, Mahape, Ghansoli- Navi Mumbai., Navi Mumbai, Maharashtra Hexaware BPS 1st floor, Building no.3, Sector 2, Near Indrayani Cafe. |
| MAIL-ID | [email protected] |
Walkin Interview at Hexaware Technologies – Frequently Asked Question?
What is Hexaware Technologies Walkin Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2-3.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
