Finastra Recruitment 2023 for Customer Support Role. Any Graduate Candidates can apply for the post.
Table of Contents
Finastra Recruitment 2023 – OverView
- Company – Finastra
- Roles – Customer Support
- Qualifications – Any Graduate
- Location – Bangalore
- Work Experience – Freshers
- Salary – 4LPA – 6LPA
Finastra Recruitment 2023 – ABOUT COMPANY
Finastra is a leading financial technology company that provides innovative software solutions to financial institutions around the world. Established in 2017 through the merger of Misys and D+H, Finastra has become a global fintech powerhouse. The company specializes in delivering cutting-edge software solutions for areas such as banking, lending, treasury, and capital markets. Finastra’s comprehensive suite of products aims to streamline financial processes, enhance customer experiences, and drive digital transformation within the financial industry. With a focus on fostering collaboration and innovation, Finastra plays a pivotal role in helping financial institutions adapt to the evolving landscape of technology and finance.
Finastra Recruitment 2023 – Customer Support Responsibilities
- Respond to customer requests.
- Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams.
- Update clients on the progress towards issue resolution.
- Participate in client (phone) meetings, WebEx sessions.
- Support key operational relationships with Clients. Support Client On-boarding activities, day-to-day client interactions while identifying and prioritizing key client service issues.
- Support and coordinate the execution of the processes enabling successful client contract activities associated with renewals, extensions, changes, revisions, amendments, obligations review etc. Management of the intake of new business/services requests and pricing changes as well as the client roadmap for established opportunities.
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Finastra Recruitment 2023 – Skills Required
- A desire to learn and grow professionally across one or various functions within the firm
- Knowledge in Business, Commerce, Management, or related disciplines
- Knack for building relationships at all levels, negotiation, and stakeholder management
- Exceptional customer service skills
- Strong communication skills
- Curious and comfortable with ambiguity
- Flexibility and ability to work in a fast-paced environment
- Demonstrated problem solving and analytical skills
HOW TO APPLY FOR Finastra Recruitment 2023 ?
To apply for the Finastra Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Customer Support (Bangalore Location)
Finastra Recruitment 2023 – Frequently Asked Question ?
What is the Finastra selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Finastra salary for freshers?
The average of 4LPA – 6LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.