NTT Data Recruitment 2023 for Customer Care Representative Role. Any Graduate Candidates can apply for the post.
Table of Contents
NTT Recruitment 2023 – OverView
- Company – NTT Data
- Roles – Customer Care Representative
- Qualifications – Any Graduate
- Location – Coimbatore/ Chennai/ Hyderabad/ Noida
- Work Experience – 0 -1years
- Salary – 3LPA – 5 LPA
NTT Recruitment 2023 – ABOUT COMPANY
NTT Data is a globally recognized IT services and solutions provider known for its innovation and expertise in the technology industry. With a strong presence in the IT sector, NTT Data offers a wide range of services, including consulting, system integration, and outsourcing. The NTT Data Off Campus Recruitment 2023 is a testament to the company’s commitment to identifying and nurturing talent. By providing career opportunities for individuals interested in cutting-edge technology and IT solutions, NTT Data continues to make significant contributions to the advancement of the IT field and digital innovation.
NTT Recruitment 2023 – Customer Care Representative Responsibilities
- Customer Care Representatives are responsible for addressing customer inquiries and providing timely and accurate information. This may involve answering phone calls, responding to emails, or interacting with customers through online chat platforms.
- Resolving customer issues and concerns is a primary responsibility. Representatives work to understand the nature of the problem, investigate issues, and provide effective solutions. This may involve collaborating with other departments to ensure prompt issue resolution.
- Customer Care Representatives are knowledgeable about the products or services offered by the company. They assist customers by providing information about product features, usage guidelines, and service details, contributing to a better customer understanding.
- Keeping accurate and detailed records of customer interactions is essential. This involves documenting customer inquiries, feedback, and the steps taken to resolve issues. These records can be valuable for analysis and improving customer service processes.
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NTT Recruitment 2023 – Skills Required
- Excellent communication skills are crucial for conveying information clearly and empathetically. Customer Care Representatives need to articulate solutions, answer inquiries, and navigate potentially challenging conversations with customers.
- The ability to empathize with customers and remain patient, especially in challenging situations, is vital. Customers may be frustrated or upset, and demonstrating empathy and patience helps in building rapport and resolving issues more effectively.
- The customer service landscape can be dynamic, with a variety of inquiries and challenges arising. Being adaptable and flexible allows representatives to navigate different situations and adjust their approach based on customer needs.
- A good understanding of the company’s products or services is essential. Customer Care Representatives should be knowledgeable enough to provide accurate information, guide customers on product usage, and address inquiries related to the offerings.
HOW TO APPLY FOR NTT Recruitment 2023 ?
To apply for the NTT Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Customer Care Associate (Coimbatore Location)
ROLE- BPO Customer Care Senior Associate (Chennai Location)
ROLE- Customer Care Collections Sr. Rep. (Hyderabad Location)
ROLE- Customer Care Collections Senior Rep (Noida Location)
NTT Recruitment 2023 – Frequently Asked Question ?
What is the NTT selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the NTT salary for freshers?
The average of 3LPA – 5 LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
