Accleya Group off Campus Drive 2023 Hiring As Engineer I – End User Support Role. Bsc (CS/IT) Candidates can apply for the post.
Table of Contents
Accleya Group off Campus Drive 2023 – Overview
- Company – Accleya Group
- Role – Engineer I – End User Support
- Qualification – Bsc (CS/IT)
- Experience – 1-3
- Location – Mumbai
- Salary – 3Lpa – 4Lpa
Accleya Group off Campus Drive 2023– ABOUT COMPANY
Accelya Group is a global provider of technology and services to the travel and transport industry. They specialize in delivering software solutions and business process services that help airlines, travel agencies, and other players in the industry streamline their operations, optimize revenue management, and enhance customer experiences. Please note that the company’s status, offerings, or reputation may have evolved since that time, so I recommend checking the latest information on Accelya Group’s official website or other reliable sources for the most up-to-date details about the company and their 2023 Off Campus Drive.
Accleya Group off Campus Drive 2023 – Engineer I – End User Support Responsibilities
- Troubleshooting Technical Issues: Diagnosing and resolving hardware and software problems reported by end users, which may include issues with computers, peripherals, operating systems, and software applications.
- Providing Technical Assistance: Offering technical support and guidance to end users, helping them with issues such as password resets, account access, and basic software configurations.
- Hardware and Software Installation: Installing, configuring, and maintaining end-user hardware and software, ensuring that all equipment and applications are functioning properly.
- Documentation and Reporting: Keeping detailed records of support requests, solutions, and troubleshooting procedures. This documentation helps in tracking issues and improving future support processes.
- Training and Education: Assisting end users in understanding and using technology more effectively, providing training on common software applications and best practices for maintaining their computer systems.
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Accleya Group off Campus Drive 2023 – Skills Required
- Technical Proficiency: A strong understanding of computer hardware, software, and operating systems is essential. This includes troubleshooting skills to diagnose and resolve technical issues effectively.
- Customer Service: Excellent interpersonal and communication skills are vital for providing top-notch customer support. Engineers in this role need to be patient, empathetic, and able to explain technical concepts in a user-friendly manner.
- Problem-Solving: The ability to analyze and solve complex technical issues efficiently is crucial. This includes identifying root causes, researching solutions, and implementing fixes.
- Documentation: Good documentation skills are essential for keeping records of support requests, troubleshooting procedures, and solutions. This helps in tracking issues and sharing knowledge with team members.
- Adaptability: The IT landscape is constantly evolving, so an Engineer I in End User Support should be open to learning and adapting to new technologies and software. Staying current with industry trends is valuable in this role.
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HOW TO APPLY FOR Accleya Group off Campus Drive 2023?
To apply for the Accleya Group 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Accleya Group company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Engineer I – End User Support (Mumbai Location)
Accleya Group off Campus Drive 2023 – Frequently Asked Question ?
What is the Accleya Group selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3Lpa – 4Lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.