Startek Walkin Interview For Technical support executives & other role. Any Graduate candidate can apply for the post
Table of Contents
Startek Walkin Interview – Overview
- Company – Startek Walkin
- Roles – Technical support executives & other role
- Qualification – Any Graduate
- Location – Bangalore/Noida/Kolkata
- Work Experience – 0 – 3 years
- Salary – 2.25-3 Lacs P.A.
ABOUT Startek COMPANY
Startek is a leading Business Process Outsourcing (BPO) firm renowned for delivering exceptional customer service to some of the world’s largest companies. As a customer service representative at Startek, the primary focus is on assisting customers by addressing their inquiries and resolving issues. By consistently providing excellent customer service, the goal is to ensure that client companies are well-supported, their brand is protected, and positive promotion is fostered. This frontline role is crucial in maintaining customer satisfaction, loyalty, and overall brand reputation for the clients served by Startek.
Startek Walkin Interview – Roles & Responsibilities For Technical support executives
- The primary responsibility is to diagnose and resolve technical issues reported by customers. This involves understanding the problem, providing step-by-step guidance, and leveraging technical expertise to address issues related to software, hardware, or other technical products.
- Technical Support Executives must communicate technical information in a clear and understandable manner. They should possess strong verbal and written communication skills to guide customers through troubleshooting processes and provide instructions or solutions.
- In addition to resolving immediate issues, Technical Support Executives are often responsible for educating customers on product features and functionalities. This includes providing training or guidance to help customers make the most of the technology they are using.
- Technical Support Executives often collaborate with internal technical teams to escalate complex issues or provide feedback on recurring problems. They act as a bridge between customers and the technical development teams, offering insights that can contribute to product improvements or updates.
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Startek Walkin Interview – Skills Required
- Strong technical skills are fundamental for Technical Support Executives. They should have a deep understanding of the products, services, or systems they support, as well as the ability to troubleshoot and resolve technical issues efficiently. This includes familiarity with hardware, software, networks, and other relevant technologies.
- Excellent communication skills, both verbal and written, are crucial. Technical Support Executives must be able to convey complex technical information in a clear and understandable manner to customers who may not have a technical background. Active listening is also important for understanding customer concerns.
- Technical issues can be diverse and complex. Technical Support Executives need strong problem-solving skills to quickly analyze situations, identify root causes, and provide effective solutions. A systematic and analytical approach to troubleshooting is essential.
- A customer-centric mindset is key. Technical Support Executives should be empathetic and patient, understanding that customers may be frustrated or stressed due to technical issues. The ability to empathize with customers and prioritize their needs contributes to a positive customer experience.
HOW TO APPLY FOR Startek Walkin Interview ?
To apply for the Startek Walkin Interview Candidate need to walk in to the Venue that is given below.
FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Technical support executives |
| Experience | 0 – 3 years |
| Contact | Bala – 9148813839 Akshata – 9915381555 Syed – 6360969342 |
| Date | 11th December – 20th December |
| Qualification | Any Graduate |
| Time | 11.00 AM – 4.00 PM |
| walk-in Address: | 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 |
FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Executive |
| Experience | 0 – 1 years |
| Qualification | 12 pass |
| Contact | DEEPAKSHI MEHTAÂ (Â 9717858277Â ) |
| Date | 11th December – 20th December , |
| Time | Â 9.30 AM – 5.30 PM |
| walk-in Address: | STARTEK(A5,SECTOR 3, NEAR SECTOR 16 METRO STATION) |
FOR Kolkata LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Representative |
| Experience | 0 – 2 years |
| Qualification | 12 pass |
| Contact | Rupan Bhattacharjee ( 9123097728 ) |
| Date | 11th December – 20th December , |
| Time | 10.30 AM – 5.00 PM |
| walk-in Address: | Saltlake, Sector V, College More, Godrej Genesis building, 3rd floor. (View on map) |
Startek Walkin Interview – Frequently Asked Question?
What is Startek WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2.25-3 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
