Walk-in Drive at Foundever for Customer service & International Voice Process role. 12+/Any graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Foundever -Overview
- Company – Foundever (Walk in)
- Role -Customer service & International Voice Process
- Qualification – 12+/Any graduate
- Experience –0-5year
- Location – Gurgaon & Hyderabad
- Salary –50,000-3 Lacs P.A.
Walk-in Drive at Foundever -ABOUT COMPANY
Foundever is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 160,000 employees and $1.7 billion in revenue.
Foundever started as a subsidiary of United Technologies before being bought by then-President James Lynch in 1985. It grew quickly and became the first telemarketing organization to go public in 1995. It expanded internationally in the 1990s and 2000s. Financial problems prompted layoffs and restructuring in 2001. In 2007, majority owner Onex Corporation de-listed Sitel from NASDAQ. Group Acticall, the current owner and operator, acquired Sitel in 2015.
Walk-in Drive at Foundever – Customer service Responsibilities
- Customer Support: Assisting customers with inquiries, issues, or concerns through inbound or outbound phone calls. This involves actively listening to customers, addressing their needs, and providing appropriate solutions or information.
- Problem-Solving: Analyzing customer problems or complaints and finding effective resolutions or escalating complex issues to higher-level support if needed.
- Product Knowledge: Acquiring comprehensive knowledge of the products or services offered by the company to provide accurate information to customers.
- Handling Inquiries: Addressing customer questions related to product features, pricing, availability, policies, or any other relevant information.
- Order Processing: Assisting customers with placing orders, tracking shipments, and managing order-related inquiries.
- Complaint Resolution: Resolving customer complaints and ensuring that customers feel heard and valued.
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Walk-in Drive at Foundever -Skills Required
- Bilingual Communication: Being fluent in both French and English (if applicable) to effectively communicate with customers who may prefer one language over the other.
- Politeness and Formality: Addressing customers with appropriate titles and using formal language (such as “vous” in French) to show respect and professionalism.
- Cultural Sensitivity: Understanding and respecting cultural norms and customs of French-speaking regions, which can vary based on country and region.
- Active Listening: Actively listening to customers to understand their needs and concerns before providing assistance.
- Empathy: Demonstrating understanding and compassion towards customers’ feelings and concerns, and expressing empathy appropriately in French.
- Clear Communication: Communicating clearly and concisely in French, avoiding jargon or overly technical terms that customers may not understand.
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HOW TO APPLY FOR THE Walk-in Drive at Foundever INTERVIEW?
To apply for the Foundever walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer service |
| Experience | 0-5 |
| Contact no. | RAVI AHUJA ( 08527409950 ) |
| Date | 7th August – 9th August , |
| Time | 12.00 PM – 7.30 PM |
| walk-in Address: | 12th Floor , DLF, Tower A2 , World Tech Park , Block A Sector 30 Gurugram Haryana 122001 |
| email-id | [email protected] |
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Voice Process |
| Experience | 0-2 |
| Contact no. | n/a |
| Date | 7th August – 12th August , |
| Time | 11.00 AM – 4.00 PM |
| walk-in Address: | Cyber Pearl, B Block,Unit II, 2nd Floor, HITEC City, Madhapur, Telangana 500082 |
Walk-in Drive at Foundever – Frequently Asked Question?
What is the Foundever walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 50,000-3 Lacs P.A. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
