Bureau Veritas Mega off campus Drive 2023 For Service Desk Analyst Role. Any Graduate candidate can apply for the post.
Table of Contents
Bureau Veritas Mega off campus Drive – Overview
- Company – Bureau Veritas
- Role – Service Desk Analyst
- Qualification – Any Graduate
- Experience – 1-2 years
- Location – Noida
- Salary – 3 LPA – 4 LPA
ABOUT Bureau Veritas COMPANY
Bureau Veritas Consumer Products Services, often known as Bureau Veritas CPS, is a globally recognized leader in testing, inspection, and certification services. Specializing in consumer products and retail, the company helps businesses ensure the safety, quality, and compliance of their products with industry standards and regulations. With a broad range of services covering product testing, conformity assessment, supply chain audits, and sustainability solutions, Bureau Veritas CPS plays a crucial role in safeguarding consumer interests and supporting businesses in delivering reliable and compliant products to the market. Their expertise spans various sectors, including electronics, textiles, toys, and more, making them a trusted partner for companies seeking to navigate the complexities of the global consumer goods market.
Bureau Veritas Mega off campus Drive – Roles & Responsibilities For Service Desk Analyst
- Primary responsibility is user support and customer service. Being present and available to users requiring technical assistance on applications worldwide.
- Respond to questions from all emails and callers.
- Follow standard Service Desk operating procedures accurately log all Service Desk tickets using the defined ticketing system.
- Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it.
- Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
- Ability to think around problems and come up with creative solutions is helpful.
- Ability to work with or without direct supervision.
- Take ownership and responsibility of an incident from start through to a successful resolution
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
- Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures.
- Communicating with staff or clients through a series of actions, either face to face or over the telephone to resolve issues;
- Supporting the roll-out of new applications.
- Setting up new users’ accounts and profiles and dealing with password issues.
- Responding within agreed time limits/SLAs to call-outs/tickets;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritizing and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other professionals/teams, e.g., software developers, operations.
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Bureau Veritas Mega off campus Drive – Skills Required For Service Desk Analyst
- Strong communication skills to provide clear and effective technical support to end-users.
- Troubleshooting and problem-solving abilities to diagnose and resolve IT issues.
- Technical proficiency in operating systems, software applications, and hardware.
- Knowledge of ITIL best practices and service desk procedures.
- Customer service orientation with patience and empathy when dealing with users.
- Time management skills to prioritize and manage multiple support requests.
- Adaptability to stay current with evolving technologies and updates.
- Remote support capabilities for assisting users across various locations.
- Documentation skills to maintain accurate records of support interactions and solutions.
- Teamwork and collaboration to work effectively with colleagues and escalate issues when necessary.
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HOW TO APPLY FOR Bureau Veritas Mega off campus Drive 2023 ?
To apply for the Bureau Veritas Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Service Desk Analyst Role – Noida
Bureau Veritas Mega off campus Drive 2023 – Frequently Asked Question?
What is the Bureau Veritas selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
