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ParallelDots Recruitment 2023

ATMECS Technologies Walk in Drive: Hiring For Customer Support

ATMECS Technologies Walk in Drive: Hiring For Customer Support Role. B.A /B.Tech/B.E./B.B.A/ B.M.S/B.Com/B.Sc in Any Specialization degree in any discipline. 0- 3 years of experience Candidate preferred.

ATMECS Technologies Walk in Drive – Overview

  • Company – ATMECS Technologies Walk in Drive
  • Roles – Customer Support
  • Qualification – B.A /B.Tech/B.E./B.B.A/ B.M.S/B.Com/B.Sc in Any Specialization
  • Location – Hyderabad
  • Work Experience – 1 to 2 years
  • Salary – 3 LPA – 5 LPA

ABOUT ATMECS Technologies COMPANY

ATMECS GLOBAL is a trusted R&D services organization that empowers businesses with innovation and Next Gen technologies. They are technology accelerators known for driving visible transformation through automation, cutting-edge development platforms, CI/CD, DevOps, Cloud, and Big Data. They work with Fortune 500 companies and innovative startups to address critical business challenges. Serving as innovation catalysts, they enable clients to lead change through AI/ML, AR/VR, IoT, and Conversational Bots & Blockchain.

ATMECS Technologies Walk in Drive
ATMECS Technologies Walk in Drive hiring For Customer Support

ATMECS Technologies Walk in Drive – Roles & Responsibilities For Customer Support

  • Responding to Customer Inquiries: Customer support representatives must promptly and professionally respond to customer inquiries, whether they come via phone, email, chat, or in-person. This includes addressing questions, concerns, and requests for assistance.
  • Problem Resolution: Customer support is often about problem-solving. Representatives are responsible for identifying and resolving customer issues, which may involve troubleshooting technical problems, facilitating returns or exchanges, or finding solutions to meet customer needs.
  • Providing Product or Service Information: They should possess in-depth knowledge of the company’s products or services and be able to provide accurate information to customers. This helps in answering inquiries and guiding customers in their choices.
  • Maintaining Records: Keeping detailed records of customer interactions, including issues and resolutions, is crucial for tracking customer history and trends. This information can be used to improve service and provide valuable insights.
  • Feedback Collection: Customer support representatives often gather feedback from customers to assess their experiences and areas for improvement. This feedback can be essential in refining products, services, and the overall customer support process.
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ATMECS Technologies Walk in Drive – Skills Required

  • Communication Skills: Effective verbal and written communication is crucial for understanding and addressing customer inquiries and concerns professionally and clearly.
  • Empathy and Patience: Demonstrating empathy and patience helps build rapport with customers, especially when dealing with frustrated or upset individuals.
  • Problem-Solving Abilities: Customer support representatives should have strong analytical and problem-solving skills to resolve customer issues efficiently and find solutions to their problems.
  • Product Knowledge: A deep understanding of the company’s products or services is essential for providing accurate information, troubleshooting problems, and making relevant recommendations.
  • Technical Proficiency: Depending on the nature of the support, technical skills may be necessary. Proficiency in using support tools and platforms, as well as an understanding of relevant technology, can be valuable.

HOW TO APPLY FOR ATMECS Technologies Walk in Drive?

To apply for the ATMECS Technologies Walk in Drive Interview Candidate need to walk in to the Venue that is given below.

FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleCustomer Support
Experience1 to 2 years
Contact no.Mubarak Shaik (8309162235)
Date6th November – 10th November
Time 7.00 PM – 8.00 PM
walk-in Address:ATMECS Technologies, 2 Lanco Hills Technology Park (P) Ltd 99LH, Manikonda Jagir, Telangana 500089
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ATMECS Technologies Walk in Drive – Frequently Asked Question?

What is ATMECS Technologies Walk in Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 3 LPA – 5 LPA is based on the reports of Glassdoor and Ambition Box.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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