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American Express Off Campus Drive for 1+ years of experience Hiring Operations Support

Go through this full article & know the responsibilities and requirements for the American Express Off Campus Drive.

American Express Off Campus Drive – Overview

  • Company – American Express
  • Role – Operations Support
  • Qualification – Bachelor’s Degree
  • Experience – 1+ years of experience
  • Location – Gurgaon
  • Salary – 3lpa – 5lpa

ABOUT American Express COMPANY

American Express, often referred to as Amex, is a multinational financial services corporation headquartered in New York City. Established in 1850, the company is renowned for its credit card, charge card, and traveler’s cheque businesses. American Express offers a diverse range of financial products and services, including payment solutions, travel services, and insurance. The company has built a strong reputation for its premium customer service and is widely used for corporate and personal financial transactions globally. Beyond traditional banking, American Express is recognized for its membership rewards programs and exclusive privileges, catering to a broad spectrum of clients ranging from individuals to businesses.

American Express Off Campus Drive
American Express HIRING Operations Support

American Express Off Campus Drive – Roles & Responsibilities For Operations Support

  • Provide technical support and set up for our clients regarding our Chargeback functionalities
  • Handle client/processor requests for smooth remediation
  • Troubleshooting processor issues connecting to our systems. Monitor for system alerts. Contact processors when interruptions in their data feed are impacted
  • Configure and standardized chargeback processes/solutions
  • Configure Chargeback Analyst user interface to client’s specifications
  • Troubleshoot configurations and errors within the internal platform
  • Strong debug and problem-solving skills
  • Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies for chargeback and adopt new approaches and features as needed
  • Develop a strong relationship with Internal teams, Clients and Processors to deliver exceptional service and ensure that expectations are exceeded
  • Act as a liaison between external clients and internal departments
  • Collaborate and attend meetings as assigned
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American Express Off Campus Drive – Skills Required For Operations Support

  • Prior experience working directly with customers / payment network processors
  • Knowledge of Chargeback Processes is highly desirable and crucial for this role.
  • Experience with technical troubleshooting of an application
  • Excellent written and verbal communication skills
  • Energetic, enthusiastic, and have a “can do” positive attitude
  • Detail oriented
  • Possess leadership traits and characteristics is a plus.

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HOW TO APPLY FOR American Express Off Campus Drive 2023 ?

To apply for the American Express Off Campus Drive – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Operations Support Role – Gurgaon

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American Express Off Campus Drive 2023 – Frequently Asked Question?

What is the American Express selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3 LPA – 5 LPA for the this role.

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COMMON INTERVIEW QUESTIONS AND ANSWERS
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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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