Fusion CX Recruitment 2024 : Fusion CX is presently hiring a Real Time Analyst (RTA) Executive for a opportunity. The organization seeks applicants with 1 Years experience. The estimated salary for this position is between 3 and 5 lakhs per year.
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Fusion CX Recruitment 2024 – Overview
Fusion CX Recruitment 2024 Details : | |
Company | Fusion CX |
Roles | Real Time Analyst (RTA) Executive |
Qualification | Bachelor’s degree |
Location | Kolkata |
Work Experience | 1 Years |
Salary | 3 lpa-5 lpa |
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Fusion CX Recruitment 2024 – Avaya Engineer
Job Role: | Real Time Analyst (RTA) Executive | ||||
Qualifications: | Bachelor’s degree | ||||
Experience: | 1 Years | ||||
Job Type: | Full Time | ||||
Location: | Kolkata | ||||
Skills/Requirements: | |||||
1. Demonstrated strong work ethic and reliability. 2. Proficiency in advanced Microsoft Excel, including advanced formulas, as well as Word and Email. 3. Experience with IEX, CMS, and Avaya systems preferred. 4. Ability to create detailed reports in Excel and forecast results effectively. 5. Meticulous attention to detail and a high level of accuracy in work. 6. Capable of multitasking, maintaining focus, and completing tasks within specified timeframes. 7. Previous experience in a call center environment is essential. 8. Prior experience in Workforce Management is an advantage. |
HOW TO APPLY ?
To apply for the Fusion CX Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Fusion CX company:
Fusion CX is a customer experience (CX) company renowned for its innovative solutions in enhancing customer engagement and satisfaction across various industries. Leveraging cutting-edge technologies like AI and data analytics, Fusion CX specializes in developing personalized strategies to optimize customer interactions and drive business growth. Their comprehensive suite of services includes customer journey mapping, sentiment analysis, and omnichannel support solutions tailored to meet the unique needs of each client. With a focus on delivering seamless experiences and fostering long-term customer relationships, Fusion CX stands out as a leader in the rapidly evolving field of CX management.
FAQ
What is Fusion CX Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-5 Lpa is based on the reports of Glassdoor and Ambition Box.
What are the roles and responsibilities of a real-time analyst?
Their job duties include using real-time call monitoring software, listening into calls or reviewing call transcripts that are generated in real time, and intervening when necessary to avoid escalation of a difficult or unprofessional call situation.
What questions are asked in an RTA interview?
Real Time Analyst Interview Questions:
- Are you familiar with any data analytics tools or programming languages?
- What are some of the most important qualities for a real time analyst to have?
- Are you familiar with the SQL language?
- What are some of your experience with data mining tools?
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.