Go through this full article & know the responsibilities and requirements for the Accenture Off Campus Drive for Fresher 2024.
Table of Contents
Accenture Off Campus Drive for Fresher – Overview
- Company – Accenture
- Role – Customer Service New Associate-Query Management
- Qualification – BCom/Any Graduate
- Experience – 0 to 4 years
- Location – Mumbai/ Bangalore/ Hyderabad/ Noida/ Gurgaon
- Salary – 2-4 Lacs P.A.
ABOUT Accenture COMPANY
Accenture is a global professional services and consulting company headquartered in Dublin, Ireland. Founded in 1989, the company operates in more than 200 cities across 51 countries. Accenture offers a diverse range of services, including strategy, consulting, digital, technology, and operations. With a focus on helping clients navigate the challenges of the digital age, Accenture provides innovative solutions to improve business performance and drive growth. The company serves clients in various industries, including technology, finance, healthcare, and more. Known for its commitment to sustainability and corporate responsibility, Accenture has established itself as one of the world’s largest and most influential consulting firms, consistently ranking high in global business and technology service provider lists.
Accenture Off Campus Drive for Fresher – Roles & Responsibilities For Customer Service New Associate-Query Management
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
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Accenture Off Campus Drive for Fresher – Skills Required For Customer Service New Associate-Query Management
- Strong communication skills for effective interaction with customers and addressing queries.
- Active listening abilities to understand customer concerns and provide appropriate solutions.
- Proficiency in query management systems to accurately record and track customer issues.
- Problem-solving skills to analyze and resolve customer inquiries in a timely manner.
- Empathy and patience to handle customer concerns with a customer-centric approach.
- Time management skills to prioritize and handle multiple customer queries simultaneously.
- Basic technical knowledge to troubleshoot and guide customers through common issues.
- Adaptability to evolving processes and a willingness to learn about products or services.
- Attention to detail for accurate documentation and follow-up on customer interactions.
- Team collaboration skills to work effectively with colleagues and cross-functional teams in resolving customer issues.
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HOW TO APPLY FOR Accenture Off Campus Drive for Fresher 2024?
To apply for the Accenture Off Campus Drive for Fresher – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Service New Associate Role – Mumbai
Customer Service New Associate Role – Bangalore
Customer Service New Associate-Query Management Role – Hyderabad
Customer Service New Associate – Query Management Role – Noida
Customer Service New Associate-Query Management Role – Gurgaon
Accenture Off Campus Drive for Fresher 2024– Frequently Asked Question?
What is the Accenture selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
