iEnergizer WALK IN Drive For Ecommerce Inbound Campaign / INTERNATIONAL CUSTOMER SERVICE Role. 12th pass candidate can apply for the post
Table of Contents
Ienergizer WALK IN Drive – Overview
- Company – iEnergizer (Walk in)
- Roles – Ecommerce Inbound Campaign / INTERNATIONAL CUSTOMER SERVICE
- Qualification – 12th pass
- Location -GURGAON / NOIDA
- Work Experience – 0 – 5 years
- Salary – 50,000-4.75 Lacs P.A.
ABOUT Ienergizer COMPANY
iEnergizer is a global business process outsourcing (BPO) company that provides a range of customer service, back-office, and technical support solutions. Headquartered in Noida, India, iEnergizer serves clients across various industries, including telecommunications, healthcare, finance, and technology. The company leverages technology and operational expertise to deliver scalable and cost-effective outsourcing services, enabling clients to focus on their core business functions. iEnergizer is known for its commitment to innovation, quality service delivery, and maintaining a global presence through its offices in different countries.
Ienergizer WALK IN Drive – Roles & Responsibilities For Ecommerce Inbound Campaign
- Customer Inquiries Handling: Responding to incoming customer calls and inquiries related to product information, order status, shipping, returns, and other aspects of the ecommerce business. Ensuring a positive customer experience by addressing queries promptly and accurately.
- Order Processing and Tracking: Assisting customers with order placement, processing transactions, and providing information on shipping and delivery timelines. Efficiently navigating the ecommerce system to track and update customers on the status of their orders.
- Issue Resolution: Identifying and resolving customer issues or concerns, such as order discrepancies, damaged items, or billing inquiries. Collaborating with other departments within the organization to ensure timely and effective problem resolution.
- Product Knowledge: Acquiring and maintaining a comprehensive understanding of the ecommerce platform’s product offerings, promotions, and policies. Being able to provide detailed information to customers and assisting them in making informed purchase decisions.
- Customer Support Documentation: Keeping accurate and detailed records of customer interactions, including issues raised, resolutions provided, and any feedback received. This documentation is valuable for analysis, reporting, and improving overall customer service quality.
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Ienergizer WALK IN Drive – Skills Required
- Effective Communication Skills: Strong verbal communication skills are crucial for interacting with customers over the phone. Clear and concise communication helps in addressing customer inquiries, providing information, and resolving issues efficiently.
- Customer Service Orientation: A customer-centric mindset is essential. Being able to empathize with customers, actively listen to their concerns, and provide satisfactory solutions contributes to a positive customer experience.
- Ecommerce Platform Familiarity: Familiarity with the ecommerce platform’s features, product catalog, order processing system, and policies is important. This knowledge allows for efficient navigation and accurate assistance to customers.
- Problem-Solving Skills: The ability to quickly analyze customer issues, identify root causes, and implement effective solutions. Problem-solving skills are crucial for resolving order discrepancies, addressing customer concerns, and ensuring overall customer satisfaction.
- Multitasking and Time Management: Managing multiple tasks simultaneously, such as handling customer calls, updating order information, and navigating computer systems. Efficient time management ensures timely response to customer inquiries and order processing.
HOW TO APPLY FOR Ienergizer WALK IN Drive ?
To apply for the Ienergizer WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR Gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Ecommerce Inbound Campaign |
| Experience | 0 – 3 years |
| Contact | Mayur ( 8826214837 ) |
| Date | 11th January – 20th January |
| Time | 10.00 AM – 4.30 PM |
| walk-in Address: | Walkin Interviews Ienergizer Plot 512,513, Udyog Vihar Phase 3, Ground Floor, Sec 19, Gurugram. Ienergizer Plot 217, Udyog Vihar Phase 1, Ground Floor, Sec 20, AIHP Building Gurugram |
FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | INTERNATIONAL CUSTOMER SERVICE |
| Experience | 0 to 5 years |
| Contact | Pooja Tiwari HR (6386843197) |
| Date | 15th January – 24th January |
| Time | 11.00 AM – 4.00 PM |
| walk-in Address: | Ienergizer, A -37, Gate no 2, Noida sector 60 |
Ienergizer WALK IN Drive – Frequently Asked Question?
What is Ienergizer WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 50,000-4.75 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
