Teleperformance Walkin For Customer Support Executive/Chat Support Executive role. 12pass,Any Graduate candidate can apply for the post
Table of Contents
Teleperformance WALK IN Drive – Overview
- Company – Teleperformance (Walk in)
- Roles – Customer Support Executive /Chat Support Executive
- Qualification – 12pass,Any Graduate
- Location – chennai/mohali/mumbai/bangalore
- Work Experience – 0 – 6 years
- Salary -2-2.5 Lacs P.A.
ABOUT Teleperformance COMPANY
Teleperformance is the leading global provider of outsourced Digital Integrated Business Services.
Since its 2001 entry into India, Teleperformance leveraged the countrys vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions.
With an employee strength of 90,000+, India represents the largest multicultural team within Teleperformance, providing world-class services to 210+ clients across different industries.
Our High-Tech, High-Touch approach combines the most advanced digital and technology solutions with the human touch to empower world’s leading brands adapt to disruptive digital innovations.
Teleperformance WALK IN Drive – Roles & Responsibilities For Customer Support Executive
- Customer Interaction and Issue Resolution: Engaging with customers through various communication channels (phone, email, chat) to address inquiries, provide information, and resolve issues. Customer Care Executives are responsible for ensuring a positive and satisfactory customer experience.
- Product or Service Knowledge: Acquiring and maintaining a deep understanding of the company’s products or services. Customer Care Executives need to be well-informed to answer customer queries accurately and offer relevant assistance.
- Communication Skills: Effectively communicating with customers to comprehend their needs, concerns, and feedback. This includes listening actively, asking clarifying questions, and conveying information clearly and professionally.
- Record Keeping and Documentation: Maintaining accurate and detailed records of customer interactions, feedback, and resolutions. This information is valuable for tracking customer trends, improving services, and providing insights to other departments within the organization.
- Timely Response and Follow-up: Ensuring timely responses to customer inquiries and following up on pending issues. Customer Care Executives often play a crucial role in managing customer expectations and keeping them informed about the status of their requests or concerns.
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Teleperformance WALK IN Drive – Skills Required
- Communication Skills: Strong verbal and written communication skills are essential. Customer Care Executives need to articulate information clearly, listen actively to customers, and convey empathy and understanding.
- Problem-Solving Skills: The ability to analyze customer issues, identify root causes, and implement effective solutions. Customer Care Executives should be adept at finding resolutions to problems and addressing customer concerns in a timely manner.
- Empathy and Patience: Dealing with customers who may be frustrated or upset requires a high level of empathy and patience. Customer Care Executives should be able to understand the customer’s perspective and remain calm and composed while resolving issues.
- Product or Service Knowledge: A good understanding of the company’s products or services is crucial. This knowledge enables Customer Care Executives to provide accurate information, answer inquiries, and guide customers effectively.
- Time Management: Efficiently managing time is essential in a fast-paced customer care environment. Being able to prioritize tasks, handle multiple customer interactions simultaneously, and meet response time expectations are important aspects of the role.
HOW TO APPLY FOR Teleperformance WALK IN Drive ?
To apply for the Teleperformance WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Executive- Non Voice |
| Experience | 1-6 years |
| Contact | Keerthana ( 06382707600 ) |
| Date | 19th January – 23 January , |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | 82/30, Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 |
FOR MOHALI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Chat Support Executive |
| Experience | 0-2years |
| Contact | HR Himani ( 9056167185 ) |
| Date | 15th January – 24 January , |
| Time | 9.30 AM – 5.00 PM |
| walk-in Address: | Sector 66 Bestech business Tower A Ground Floor Teleperformance sector 66 Phase 11 Mohali |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Sr. Customer Service Executive – Fraud Analyst |
| Experience | 1-6years |
| Contact | Swezal Dcosta ( 08657965517 ) |
| Date | 15th January – 24 January |
| Time | , 9.30 AM – 5.30 PM |
| walk-in Address: | Teleperformance Towers 1406 – A / 28, Mindspace, Malad West, Mumbai, Maharashtra 400090 |
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executive |
| Experience | 1-2 years |
| Contact | Akhil ( 9390685845 ) |
| Date | 18th January – 25 January , |
| Time | 10.00 AM – 3.00 PM |
| walk-in Address: | Marathahalli – DSR smart works Building 3rd floor, bengaluru, karnataka. |
Teleperformance WALK IN Drive – Frequently Asked Question?
What is Teleperformance WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2-2.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
