Interested candidates can attend the walk-In Interview at the venue and timing details below, along with their updated CV.
FOUNDEVER WALK IN Drive – Overview
- Company – FOUNDEVER Â WALK IN
- Roles – Process Customer Service
- Qualification – 12th Pass / Any Graduate
- Location – Mumbai
- Work Experience – 1 to 2 years
- Salary – 50,000-2.25 LPA
ABOUT FOUNDEVER COMPANY
FoundEver is a technology company renowned for its innovative solutions in the field of artificial intelligence and machine learning. Founded in 2010 by a team of visionary entrepreneurs, FoundEver has quickly emerged as a leader in developing cutting-edge software applications that revolutionize various industries. With a focus on empowering businesses with advanced AI-driven tools, FoundEver’s products range from intelligent virtual assistants to predictive analytics platforms, catering to the diverse needs of modern enterprises. The company’s commitment to excellence, coupled with its dedication to staying ahead of technological trends, has earned it widespread recognition and trust among clients worldwide. FoundEver continues to push the boundaries of AI innovation, driving digital transformation and shaping the future of intelligent automation.
FOUNDEVER WALK IN Drive – Roles & Responsibilities For Process Customer Service
- Handling Customer Inquiries: Responding to customer inquiries promptly and professionally via various communication channels such as phone, email, and chat. Providing accurate information about products or services, order status, billing inquiries, and resolving customer complaints or issues effectively.
- Order Processing and Management: Processing customer orders accurately and efficiently, ensuring that orders are entered into the system correctly, payments are processed securely, and shipping arrangements are made in a timely manner. Managing order fulfillment, tracking shipments, and resolving any issues related to order processing or delivery.
- Problem-Solving and Issue Resolution: Identifying and resolving customer problems or concerns effectively, including troubleshooting technical issues, addressing product defects or quality concerns, and coordinating with other departments or teams to resolve complex customer issues.
- Maintaining Customer Records and Documentation: Maintaining accurate and up-to-date records of customer interactions, transactions, and communications in the company’s CRM system or database. Documenting customer feedback, complaints, and resolutions to improve service quality and customer satisfaction.
- Providing Product or Service Support: Offering product or service support to customers by providing information on product features, usage instructions, troubleshooting tips, and warranty or service options. Assisting customers with product returns, exchanges, or repairs according to company policies and procedures.
FOUNDEVER WALK IN Drive – Skills Required For Process Customer Service
- Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers and conveying information clearly and professionally.
- Problem-Solving Abilities: Strong problem-solving skills are necessary for identifying customer issues, analyzing root causes, and finding appropriate solutions to address their concerns.
- Customer Focus: A customer-centric mindset is crucial for understanding and meeting customer needs and expectations, providing personalized assistance, and delivering exceptional service experiences.
- Attention to Detail: Being detail-oriented is important for accurately processing customer orders, maintaining records, and ensuring that all customer interactions are handled with precision and accuracy.
HOW TO APPLY FOR THE FOUNDEVERÂ WALK IN DRIVE?
To apply for the FOUNDEVER Â WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role |       Process Customer Service    |
| Experience | Â Â Â Â Â Â Â Â Â Â 1 to 2 years |
| Contact no. | Â Â Â Â Â Tejas Mohite (9930364273) |
| Date | Â Â Â Â 2nd February – 11th February |
| Time | Â Â Â Â Â Â Â Â Â 10.00 AM – 8.00 PM |
| walk-in Address: |  501 B wing , 5th floor, Boomerang Bldg. Sitel India Pvt ltd      Chandivali Farm Rd, Sakinaka Andheri East, Mumbai -72 |
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FOUNDEVER WALK IN Drive – Frequently Asked Question?
What is FOUNDEVERÂ Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 50,000-2.25 LPAÂ is based on the reports of Glassdoor and Ambition Box.
Who is the CEO of Foundever?
Laurent Uberti
Who is the parent company of Foundever?
Sykes Enterprises
What is the company name of Foundever?
Sitel Group
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
