Tata communucation Mega off campus Drive 2023 For Customer Service Executive Roles. any graduate,bcom candidates can apply for the post.
Table of Contents
Tata communucation Mega off campus Drive 2023 – Overview
- Company – Tata communucation
- Role – Customer Service Executive
- Qualification – any graduate,bcom
- Experience –0-4
- Location – pune/ahmedabad/chennai/hyderabad/bhopal/karnal/lucknow
- Salary – 4 LPA – 6 LPA
ABOUT Tata communucation COMPANY
Tata Communications, a subsidiary of the Tata Group, is a prominent global telecommunications and digital infrastructure provider. Established in 2002, the company has evolved to become a leading player in the field of connectivity and communication solutions. With a vast global network and a presence in over 200 countries and territories, Tata Communications offers a wide range of services, including data connectivity, cloud computing, cybersecurity, and unified communications.
Tata Communications plays a crucial role in enabling businesses to connect and collaborate efficiently in the digital age. They provide the infrastructure and technology solutions that empower organizations to seamlessly communicate with their customers and partners, regardless of geographical boundaries. In addition to serving multinational corporations, Tata Communications is involved in several cutting-edge projects, such as undersea cable systems and IoT (Internet of Things) connectivity solutions.
Tata communucation Mega off campus Drive 2023 – Roles & Responsibilities For Customer Service Executive
- Problem Solving: When customers encounter issues or have complaints, Customer Service Executives need to listen attentively, understand the problem, and work to resolve it in a timely and satisfactory manner. This may involve coordinating with other departments or teams within the organization.
- Providing Information: They should have comprehensive knowledge about the company’s products or services and be able to provide accurate and helpful information to customers. This can include explaining features, pricing, policies, and more.
- Responding to Customer Inquiries: Customer Service Executives are often the first point of contact for customers. They must promptly and effectively respond to customer inquiries, whether they come through phone calls, emails, chat messages, or in-person interactions.
- Offering Technical Support: In cases where technical issues are involved, they may need to provide basic technical support or escalate the issue to the appropriate technical team.
- Maintaining Customer Records: Keeping detailed records of customer interactions, including issues and resolutions, is essential. This information can be valuable for improving services and tracking customer history.
- Handling Payments and Billing: Depending on the organization, Customer Service Executives may assist with processing payments, invoices, or billing-related inquiries.
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Tata communucation Mega off campus Drive 2023 – Skills Required For Customer Service Executive
- Patience: Dealing with frustrated or upset customers can be challenging. Patience is crucial in maintaining a calm and professional demeanor.
- Empathy: Understanding and empathizing with customers’ concerns or frustrations is vital for building rapport and resolving issues effectively.
- Communication Skills: Excellent verbal and written communication skills are a must. Customer Service Executives need to convey information clearly, actively listen to customers, and express empathy.
- Adaptability: The ability to adapt to various customer personalities, situations, and changing work environments is important.
- Problem-Solving: Customer Service Executives must be adept at analyzing situations, identifying problems, and finding solutions to address customer issues.
- Product Knowledge: A deep understanding of the company’s products or services is essential for providing accurate information and assistance to customers.
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HOW TO APPLY FOR Tata communucation Mega off campus Drive 2023 ?
To apply for the Tata communucation Mega off campus Drive 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Service Executive Role – pune
Customer Service Executive Role – ahmedabad
Customer Service Executive Role – chennai
Customer Service Executive Role – hyderabad
Customer Service Executive Role – bhopal
Customer Service Executive Role – karnal
Customer Service Executive Role – lucknow
Tata communucation Mega off campus Drive 2023 – Frequently Asked Question?
What is the Tata communucation selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA – 6 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
