24/7.ai Walkin For Customer service role. 12th pass candidate can apply for the post
Table of Contents
24 7 AI Walkin -Overview
- Company – 24/7.ai (Walk in)
- Role -Customer service
- Qualification – 12th pass
- Experience – 0 – 5 years
- Location – Hyderabad / Bangalore
- Salary – 2.75 – 4 Lpa
24 7 AI Walkin – ABOUT COMPANY
24/7.ai is a global customer engagement solutions company that specializes in artificial intelligence (AI) and automation technologies. The company offers AI-powered chatbots, virtual assistants, and other customer service automation solutions to help businesses improve their customer support and engagement processes.
24/7.ai’s AI-driven platforms are designed to enhance customer experiences, reduce operational costs, and increase customer satisfaction. They serve a wide range of industries, including retail, banking, telecommunications, and more.
24 7 AI Walkin -Customer service Responsibilities
- Responding to Customer Inquiries: Customer service representatives are responsible for promptly and effectively responding to customer inquiries, whether they come through phone calls, emails, live chat, or other communication channels. This involves providing accurate information, addressing concerns, and offering solutions to customer issues.
- Problem Resolution: Resolving customer issues and complaints is a core responsibility. Customer service professionals must have the ability to analyze problems, empathize with customers, and find appropriate solutions. This may involve coordinating with other departments or escalating issues when necessary.
- Providing Product/Service Information: Customer service representatives need to have a comprehensive understanding of the products or services offered by the company. They should be able to provide customers with detailed information, answer questions about features or usage, and guide them in making informed decisions.
- Maintaining Customer Records: Keeping accurate and up-to-date records of customer interactions is vital. Customer service professionals often use customer relationship management (CRM) systems to log and track customer inquiries, issues, and resolutions. This helps in maintaining a history of customer interactions for future reference.
- Ensuring Customer Satisfaction: Ultimately, customer service representatives are responsible for ensuring that customers are satisfied with the company’s products or services. This involves proactive communication, follow-up on customer feedback, and a commitment to continually improving the overall customer experience.
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24 7 AI Walkin – Skills Required
- Clear communication is crucial. Customer service professionals should be able to convey information in a way that is easily understood by customers.
- Active listening is equally important. Understanding customer concerns and needs requires attentive listening to provide relevant and helpful responses.
- The ability to empathize with customers is key to delivering exceptional service. Understanding and acknowledging customers’ feelings and concerns helps build rapport and trust.
- Customer service often involves resolving issues and finding solutions to problems. Strong problem-solving skills enable representatives to address customer concerns effectively and efficiently.
- Dealing with frustrated or upset customers requires patience. Maintaining a calm and composed demeanor, even in challenging situations, is essential to diffuse tension and provide a positive customer experience.
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HOW TO APPLY FOR THE 24 7 AI Walkin INTERVIEW?
To apply for the 24 7 AI walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Semi Voice |
| Experience | 0 – 4 years |
| Contact | HR Sandhya |
| Date | 8th January – 12th January |
| Time | 10.30 AM – 12.30 PM |
| walk-in Address: | [24]7.ai Pvt Ltd,Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 |
FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Voice Customer service |
| Experience | 0 – 5 years |
| Contact | Md Habibula ( 8147752899 ) |
| Date | 5th January – 14th January |
| Time | 11.00 AM – 3.00 PM |
| walk-in Address: | Prestige Tech Platina, 2, Marathahalli – Sarjapur Outer Ring Rd, Sarjapur, Bengaluru, Karnataka 560087 |
24 7 AI Walkin – Frequently Asked Question?
What is the 24 7 AI walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.75 – 4 Lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
