Teleperformance Recruitment 2023 | Digital Relationship Executives | Work From Home

Teleperformance Recruiting Digital Relationship Executives. Any Graduate Candidate can apply for the post.

Complete details are given below:-

• Company –Teleperformance (Work From Home)
• Roles -Digital Relationship Executives
• Qualifications -Any Graduate
• Location -Remote Hiring ( Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad )
• Work Experience -0-1 Years
• Salary -2.5 LPA – 4 LPA

ABOUT THE COMPANY

Teleperformance is a global outsourcing company that specializes in customer experience management and business process outsourcing services. Founded in 1978, Teleperformance has grown to become one of the largest and most recognized companies in the industry, with operations in over 80 countries. The company provides a wide range of services, including customer support, technical support, sales, collections, and back-office services, to clients across various industries such as telecommunications, financial services, technology, healthcare, and e-commerce. Teleperformance focuses on delivering high-quality customer interactions through its extensive network of contact centers staffed by trained professionals. With a strong emphasis on technology and innovation, Teleperformance leverages digital solutions, automation, and analytics to enhance customer experiences and drive operational efficiency for its clients. The company has a reputation for delivering reliable and scalable outsourcing solutions, making it a trusted partner for businesses seeking to enhance their customer service capabilities.

Job Responsibility For Digital Relationship Executives Role

• Customer Engagement: They are responsible for engaging with customers through various digital platforms such as social media, email, chat, and messaging apps. They respond to customer inquiries, provide support, and address concerns or complaints promptly and effectively.
• Relationship Building: Digital Relationship Executives work towards building strong and lasting relationships with customers. They strive to understand customer needs and preferences, provide personalized assistance, and offer relevant product or service recommendations.
• Customer Acquisition and Retention: They contribute to customer acquisition efforts by reaching out to potential leads, promoting products or services, and guiding them through the purchase process. They also focus on customer retention by proactively engaging with existing customers, offering loyalty programs, and ensuring customer satisfaction.
• Digital Marketing Support: Digital Relationship Executives often collaborate with the marketing team to support digital marketing initiatives. They may contribute to content creation, assist with social media management, and help execute digital campaigns to drive customer engagement and brand awareness.
• Data Analysis and Reporting: They analyze customer data and digital interactions to identify trends, patterns, and areas for improvement. They generate reports on customer feedback, satisfaction levels, and engagement metrics to provide insights that inform decision-making and strategy development.

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Skills Required For Digital Relationship Executives

• Strong Communication Skills: Excellent verbal and written communication skills are essential for effectively engaging with customers through digital channels. Clear and concise communication helps in understanding customer needs, providing support, and building relationships.
• Customer Service Orientation: A customer-centric mindset is crucial for understanding and addressing customer inquiries, concerns, and complaints. Being empathetic, patient, and proactive in assisting customers is essential for building positive relationships.
• Digital Proficiency: Digital Relationship Executives should be comfortable and proficient in using various digital platforms and tools. They should have a good understanding of social media platforms, email systems, chat applications, and other digital communication channels.
• Problem-Solving Skills: The ability to quickly analyze and resolve customer issues is important. Digital Relationship Executives should be skilled at identifying problems, proposing solutions, and ensuring customer satisfaction.
• Adaptability: The digital landscape is constantly evolving, so being adaptable and open to change is crucial. Digital Relationship Executives should be willing to learn and adapt to new technologies, platforms, and customer engagement strategies.

HOW TO APPLY FOR TELEPERFORMANCE 2023 ?

To apply for the Teleperformance Recruitment 2023 interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to the company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

ROLE- Digital Relationship Executives- Remote Hiring ( Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad )

Teleperformance 2023 – Frequently Asked Question ?

What is the Teleperformance selection process?

The selection process will be based on a Written test followed by Technical and Hr interviews.

What is the Teleperformance salary for freshers?

The average of 2.5 LPA – 4 LPA is based on the reports of Glass door and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.