Work from Home Jobs in India with Comscore Careers for Technical Support Representative role. Bachelor’s degree in computer science, Engineering Candidates can apply for the post.
Table of Contents
Work from Home Jobs in India with Comscore – Overview
- Company – Comscore Work from Home
- Role – Technical Support Representative
- Qualification – Bachelor’s degree in computer science, Engineering
- Experience – 0-3years
- Location – Remote (Pune)
- Salary- 3Lpa -8Lpa
Work from Home Jobs in India with Comscore – ABOUT COMPANY
At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.
Work from Home Jobs in India with Comscore – Technical Support Representative Responsibilities
- Technical Support Representatives are responsible for addressing customer inquiries and troubleshooting technical problems. This involves actively listening to customers, understanding their issues, and providing effective solutions in a timely manner.
- Having in-depth knowledge of the products or services the company offers is crucial. Technical Support Representatives must be familiar with the features, functionalities, and potential issues related to the products to provide accurate and relevant assistance.
- Documenting customer interactions, including the issues reported and the solutions provided, is essential. This documentation not only helps in tracking customer histories but also contributes to building a knowledge base for future reference and training purposes.
- Clear and concise communication is key. Technical Support Representatives need to convey technical information in a way that is easily understandable to customers with varying levels of technical expertise. This includes providing step-by-step instructions and guidance.
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Work from Home Jobs in India with Comscore – Skills Required
- A solid understanding of the products or services the company provides is crucial. Technical Support Representatives should possess a strong foundation in troubleshooting hardware, software, and network-related issues. This includes staying updated on product knowledge and industry trends.
- Effective communication is paramount. Technical Support Representatives need to convey technical information clearly to customers with varying levels of technical expertise. This involves active listening, asking clarifying questions, and providing instructions in a concise and understandable manner.
- Strong problem-solving skills are essential for quickly identifying and resolving technical issues. Technical Support Representatives should be adept at analyzing problems, applying logical reasoning, and implementing effective solutions in a timely manner.
- A customer-centric approach is vital. Technical Support Representatives should be empathetic and patient while dealing with customer issues. Understanding and prioritizing customer needs contribute to a positive customer experience.
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HOW TO APPLY FOR Work from Home Jobs in India with Comscore ?
To apply for the Work from Home Jobs in India with Comscore – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Comscore Work from Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
rOLE- Technical Support Representative – Remote (Pune)
Work from Home Jobs in India with Comscore – Frequently Asked Question ?
What is the Comscore Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3Lpa -8Lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
