Concentrix off Campus Recruitment 2023 : Hiring As Technical Representative, IT Operations Role. Bachelor’s degree/diploma in Computer Science Candidates can apply for the post.
Table of Contents
Concentrix off Campus Recruitment 2023– Overview
- Company – Concentrix
- Role – Technical Representative, IT Operations
- Qualification – Bachelor’s degree/diploma in Computer Science
- Experience – 6 months+
- Location – Gurgaon
- Salary- 2.5-4 LPA
Concentrix off Campus Recruitment 2023 – ABOUT COMPANY
Concentrix is a global business services company that provides customer engagement services, including customer support, technical support, sales, and digital marketing solutions. Formerly a subsidiary of SYNNEX Corporation, Concentrix became an independent company in 2006 and has since grown to become one of the leading players in the business process outsourcing (BPO) industry. The company provides sales and marketing services to help clients acquire and retain customers, improve sales performance, and enhance customer loyalty
Concentrix off Campus Recruitment 2023– Technical Representative, IT Operations Responsibilities
- Troubleshooting and Issue Resolution: Providing technical support and troubleshooting assistance to end-users or clients, addressing IT-related issues promptly and effectively to ensure minimal downtime and optimal system functionality.
- System Maintenance: Performing routine maintenance tasks, including system updates, software installations, and hardware configurations, to ensure the smooth operation of IT infrastructure and minimize the risk of potential technical failures.
- Documentation: Maintaining comprehensive documentation of IT operations, including system configurations, troubleshooting procedures, and resolution steps, to create a knowledge base that facilitates efficient problem-solving and assists in future troubleshooting efforts.
- User Training and Support: Offering user training and support to enhance IT literacy and ensure that end-users have a clear understanding of system functionalities, best practices, and security protocols, promoting a secure and efficient IT environment.
- Collaboration: Collaborating with cross-functional teams, including IT professionals, engineers, and support staff, to identify system improvements, implement new technologies, and streamline IT processes, contributing to the overall efficiency and effectiveness of IT operations within the organization.
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Concentrix off Campus Recruitment 2023 – Skills Required
- Technical Proficiency: A strong understanding of IT systems, hardware, and software, demonstrating proficiency in troubleshooting technical issues and providing effective solutions in a timely manner.
- Problem-Solving: Proficiency in problem-solving and critical thinking, with the ability to analyze complex technical issues, identify root causes, and implement appropriate solutions to ensure the smooth operation of IT infrastructure.
- Communication: Effective communication skills, including the ability to convey technical information clearly to non-technical users, as well as to collaborate with IT professionals and engineers to resolve complex technical issues.
- Customer Service: Strong customer service skills, including patience, empathy, and the ability to handle challenging situations, ensuring a positive customer experience and maintaining a high level of customer satisfaction during technical support interactions.
- Adaptability: The ability to adapt to new technologies, software, and hardware, demonstrating a willingness to learn and upgrade technical skills to keep pace with the rapidly evolving IT landscape and meet the changing needs of the organization.
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HOW TO APPLY FOR Concentrix off Campus Recruitment 2023?
To apply for the Concentrix – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Concentrix company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Technical Representative, IT Operations (Gurgaon Location)
Concentrix off Campus Recruitment 2023– Frequently Asked Question ?
What is the Concentrix selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5-4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.