Walk-in Drive at Rieman Solution for Customer Care Executive Roles . 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at Rieman Solution -Overview
- Company – Rieman Solution (Walk in)
- Role – Customer Care Executive
- Qualification – 12+
- Experience – 0 – 5 years
- Location – Jaipur
- Salary – 1.75-2.5 LPA
Walk-in Drive at Rieman Solution -ABOUT COMPANY
In India, Business Process Outsourcing (BPO) is the fastest growing segment of the ITES (Information Technology Enabled Services) industry. BPO services in India can be attributed to low labour costs and the country’s large pool of competent, English-speaking employees.
Our company is one of the best BPO service provider in India. When it comes to providing clients with excellent customer service, Riemen Solution outsourcing BPO services are one of the greatest services. Our outstanding agents and superior outsourcing solutions provide the greatest proactive support techniques for resolving client issues before them occur. The most significant advantage of business process outsourcing over other BPOs is that our representatives are native English speakers with many cultural similarities to your clients due to their closeness.
Riemen Solution BPO Service Provider becomes a trusted partner and seamless extension of your team as your company develops and maintains a high-performing customer support operation.
Walk-in Drive at Rieman Solution – Customer Care Executive Responsibilities
- Handling Customer Inquiries: Responding to customer inquiries, questions, and concerns through various communication channels, such as phone, email, chat, or social media, in a prompt and professional manner.
- Issue Resolution: Effectively resolving customer complaints and issues by listening to their concerns, identifying the root causes, and providing appropriate solutions or escalations as needed.
- Product/Service Knowledge: Maintaining a deep understanding of the company’s products or services to provide accurate information and assist customers with their needs, including troubleshooting and technical support.
- Documentation: Maintaining accurate and comprehensive records of customer interactions, inquiries, and resolutions in a customer relationship management (CRM) system to ensure a seamless customer experience.
- Customer Feedback: Collecting and analyzing customer feedback to identify areas for improvement and sharing insights with relevant departments to enhance the overall customer experience.
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Walk-in Drive at Rieman Solution -Skills Required
- Effective Communication: Strong verbal and written communication skills are crucial for conveying information clearly and empathetically to customers. This includes active listening, asking clarifying questions, and providing concise responses.
- Empathy and Patience: The ability to understand and empathize with customers’ concerns and frustrations, even in challenging situations. Patience is essential when dealing with irate or upset customers, as it helps in resolving issues calmly.
- Problem-Solving: Proficiency in identifying issues, analyzing them, and finding practical solutions to meet customer needs. Being able to think on your feet and adapt to various customer scenarios is invaluable.
- Product/Service Knowledge: A deep understanding of the company’s products or services, policies, and procedures to provide accurate information and effective solutions to customer inquiries.
- Time Management: Efficiently managing time to handle multiple customer inquiries and resolve issues promptly. Prioritizing tasks and maintaining organization is crucial to meet service level agreements (SLAs).
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HOW TO APPLY FOR THE Walk-in Drive at Rieman Solution INTERVIEW?
To apply for the Rieman Solution walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Jaipur LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executive |
| Experience | 0 – 5 years |
| Contact | Jaya ( 8949060361 ) |
| Date | 11th September – 20th September |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Riemen Solutions, Near Hotel Royal Akshayam, Basement Ganesh Nagar Ram Nagar near Vivek Vihar Metro Station Jaipur – 302019 |
| Email id: | [email protected] |
Walk-in Drive at Rieman Solution – Frequently Asked Question?
What is the Rieman Solution walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.75-2.5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
