Walk-in Drive at Chola MS General Insurance Company for SOB Service Desk hiring BPS Roles. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Chola MS General Insurance Company -Overview
- Company – Chola MS General Insurance Company walk-in
- Role – SOB Service Desk
- Qualification – Any Graduate
- Experience – 0 – 3 years
- Location – Chennai
- Salary – 2 Lacs P.A.
Walk-in Drive at Chola MS General Insurance Company -ABOUT COMPANY
Chola MS General Insurance Company is a prominent insurance provider in India. A joint venture between the Murugappa Group and the Mitsui Sumitomo Insurance Group, the company offers a wide range of insurance products and services, including health, motor, travel, and property insurance, to meet the diverse needs of its customers. Known for its commitment to customer service and innovation, Chola MS General Insurance has established a strong presence in the insurance sector in India and continues to provide comprehensive insurance solutions to individuals and businesses. Walk-in drives at the company offer opportunities for job seekers to join a dynamic and customer-focused organization in the insurance industry.
Walk-in Drive at Chola MS General Insurance Company – SOB Service Desk Responsibilities
- User Support: Providing technical assistance and support to end-users who encounter problems with their hardware, software, or other IT systems. This includes troubleshooting issues, answering questions, and resolving technical problems to ensure minimal disruption to users’ workflow.
- Incident Management: Managing and prioritizing incoming incidents and service requests, ensuring they are properly logged, categorized, and assigned for resolution. Service Desk teams often follow incident management processes to resolve issues efficiently.
- Remote Assistance: Offering remote support to users, which may include remote desktop control, guiding users through problem-solving steps, and resolving issues without being physically present at the user’s location.
- Knowledge Base Management: Creating and maintaining a knowledge base of common issues and solutions. This resource is used for quickly addressing recurring problems and providing self-help guides to users.
- Communication and Customer Service: Keeping users informed about the status of their requests, expected resolution times, and any outages or system updates. Maintaining clear, courteous, and effective communication is a fundamental part of delivering good customer service.
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Walk-in Drive at Chola MS General Insurance Company -Skills Required
- Technical Proficiency: A solid foundation in IT fundamentals, including operating systems, hardware, software, and network concepts. This knowledge is crucial for diagnosing and resolving technical issues.
- Troubleshooting: Strong problem-solving skills are essential for identifying and resolving technical issues efficiently. Service Desk professionals must be adept at diagnosing problems, often remotely, and providing effective solutions.
- Customer Service: Exceptional customer service and communication skills are crucial. Service Desk teams interact directly with end-users, and the ability to explain technical issues in a clear and friendly manner is vital for a positive user experience.
- Adaptability: The IT landscape is continually evolving, so Service Desk professionals need to stay up-to-date with new technologies and adapt to changing environments and user needs.
- Time Management: Effective time management is essential for handling a high volume of support requests promptly and efficiently. Service Desk professionals must prioritize tasks and ensure that critical issues are addressed promptly.
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HOW TO APPLY FOR THE Walk-in Drive at Chola MS General Insurance Company INTERVIEW?
To apply for the Walk-in Drive at Chola MS General Insurance Company Interview Candidate need to walk in to the Venue that is given below.
FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | SOB Service Desk |
| Experience | 0 – 3 years |
| Contact | Priyadharshini ( 9600022670 ) |
| Date | 13th October – 14th October |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Cholamandalam MS General Insurance 234, 4th Floor, Parry House Building, Parrys Corner, Chennai, Tamil Nadu, 600001. (Burma Bazaar Signal) |
Walk-in Drive at Chola MS General Insurance Company – Frequently Asked Question?
What is the Chola MS General Insurance Company walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 Lacs P.A. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
