Walk-in Drive at IIFL for Multiple roles. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at IIFL -Overview
- Company – IIFL (walk-in)
- Role -Customer Care and Sales
- Qualification – Any Graduate
- Experience – 0-4
- Location –Assam/Tripura
- Salary – 1.5-5.5 LPA
Walk-in Drive at IIFL -ABOUT COMPANY
IIFL (India Infoline Finance Limited), now known as IIFL Finance, is a prominent financial services conglomerate based in India. Established in 1995, IIFL has emerged as a trusted name in the Indian financial landscape, offering a comprehensive range of services that include retail and institutional broking, wealth management, asset management, lending, insurance, and more. Over the years, IIFL has diversified its offerings to cater to a wide spectrum of financial needs.
The company’s core values of integrity, innovation, and inclusivity have been central to its growth and success. IIFL’s retail broking arm provides individuals with opportunities to invest in equities, commodities, currencies, and other financial instruments, while its wealth management division offers personalized solutions to help clients manage and grow their wealth effectively.
IIFL Finance’s lending business spans multiple sectors, including affordable housing, microfinance, gold loans, and small and medium enterprise (SME) loans. The company’s innovative approach to lending has contributed to financial inclusion by reaching underserved segments of the population and providing them with access to credit.
Walk-in Drive at IIFL– Customer Care and Sales Responsibilities
- Customer Support: Provide assistance and solutions to customers’ inquiries, issues, and complaints through various communication channels such as phone, email, chat, or in-person.
- Problem Solving: Resolve customer problems, troubleshoot technical issues, and address concerns to ensure customer satisfaction.
- Product Knowledge: Develop a deep understanding of the company’s products or services to effectively assist customers and provide accurate information.
- Customer Relationship Management: Build and maintain positive relationships with customers by demonstrating empathy, patience, and professionalism.
- Feedback Handling: Collect and document customer feedback and suggestions, forwarding relevant information to other departments for improvement.
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Walk-in Drive at IIFL -Skills Required
- Communication Skills: Excellent communication skills, both verbal and written, are crucial for effectively interacting with customers and addressing their needs.
- Empathy: The ability to understand and relate to customers’ emotions and concerns is vital for providing excellent customer care.
- Problem-Solving: Customer care representatives should be skilled at analyzing issues and finding solutions that satisfy customers while adhering to company policies.
- Patience: Dealing with frustrated or upset customers requires a high level of patience and the ability to remain calm under pressure.
- Product Knowledge: A deep understanding of the company’s products or services is essential to provide accurate information and assistance to customers.
- Adaptability: Customer care professionals often encounter a wide range of issues and inquiries, so the ability to adapt to different situations is critical.
- Time Management: Efficiently managing customer interactions and resolving issues in a timely manner is important for customer satisfaction.
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HOW TO APPLY FOR THE Walk-in Drive at IIFL INTERVIEW?
To apply for the IIFL walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Assam/Tripura LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | Customer Care and Sales |
Experience | 0 – 4 years |
Contact | For Guwahati Location-Avijit Roy – 8638677311-Puspak Sarmah -9971271826 For Dibrugarh – Ajay Das 8822162646 Jorhat -Abhishek Dutta – 7002941145 Tripura-Goutam Chakraborty -9774002491 |
Date | 11th September – 14th September |
Time | 9.30 AM – 5.30 PM |
walk-in Address: | IIFL Finance Gold Loan – Guwahati, Assam |
Walk-in Drive at IIFL– Frequently Asked Question?
What is the IIFL walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.5-5.5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information