Queuebuster Noida technical support engineer job description . BE/BTech/BCA/BSc (IT/CS) Candidates can apply for the post.
Table of Contents
QueueBuster off Campus Recruitment 2023 – Overview
- Company – QueueBuster
- Role – Technical Support Engineer
- Qualification – BE/BTech/BCA/BSc (IT/CS)
- Experience – 0-3
- Location – Noida
- Salary – 3-6 LPA
ABOUT QueueBuster COMPANY
QueueBuster is a leading tech company specializing in innovative solutions for managing customer queues and optimizing service operations. Established in 2010, the company has rapidly become a key player in the digital queue management sector, catering to a diverse range of industries such as retail, healthcare, hospitality, and more. QueueBuster’s cutting-edge software and hardware products have streamlined customer flow, enhanced operational efficiency, and significantly improved customer satisfaction for businesses worldwide. With a strong emphasis on user-friendly interfaces and seamless integration, QueueBuster continues to revolutionize the way businesses handle customer traffic and service delivery, solidifying its position as a trailblazer in the field of queue management technologies.
technical support engineer roles and responsibilities
- Troubleshooting: Identifying and resolving technical issues for customers or clients by employing a systematic approach to problem-solving, often through phone, email, or in-person communication.
- Customer Assistance: Providing comprehensive technical support to customers, guiding them through product installations, configurations, and troubleshooting processes to ensure a smooth user experience.
- Documentation: Creating and maintaining detailed documentation of technical issues and their resolutions, contributing to a knowledge base that aids in efficient issue resolution and provides valuable insights for future reference.
- Collaboration: Collaborating with cross-functional teams such as product development, sales, and quality assurance to communicate customer needs, product enhancements, and potential issues, thereby facilitating the continuous improvement of products and services.
- Training: Conducting training sessions for customers or internal staff on product functionalities, troubleshooting techniques, and best practices, ensuring that users have a comprehensive understanding of the product and its technical aspects.
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QueueBuster off Campus Recruitment 2023 – Skills Required
- Technical Proficiency: A strong understanding of relevant technologies, hardware, and software, along with the ability to diagnose and resolve technical issues efficiently.
- Problem-Solving: A knack for analyzing complex problems and devising effective solutions promptly, often under pressure, to ensure minimal downtime and optimal customer satisfaction.
- Communication: Excellent verbal and written communication skills to interact with customers, team members, and stakeholders, conveying technical information clearly and concisely, while also demonstrating empathy and patience.
- Customer Focus: A customer-centric approach to understanding and addressing customer needs and concerns, ensuring a positive customer experience throughout the support process.
- Adaptability: The capacity to quickly adapt to new technologies, methodologies, and environments, allowing for the efficient resolution of a wide range of technical issues and the handling of various customer queries and concerns.
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HOW TO APPLY FOR QueueBuster off Campus Recruitment 2023 ?
To apply for the QueueBuster off Campus Recruitment 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to QueueBuster company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Technical Support Engineer (Noida Location)
QueueBuster off Campus Recruitment 2023 – Frequently Asked Question?
What is the QueueBuster selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
Technical support engineer salary in india
Technical support engineer salary is 3-6 LPA .
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
