DP World Work From Home Job Hiring Executive – Customer Service. Any Graduate Candidates Can apply for the post.
Table of Contents
DP World Work From Home Job – Overview
- Company – DP World (WFH)
- Role – Executive – Customer Service
- Qualification – Any Graduate
- Experience – 0-2 years
- Location – Remote (India)
- Salary – 2 LPA – 3 LPA
ABOUT DP World COMPANY
The company’s services include container handling, warehousing, freight forwarding, and integrated logistics solutions. DP World has been instrumental in developing and managing container terminals in strategic locations, contributing to the efficiency and effectiveness of global supply chains. The company has also been involved in the development of logistics infrastructure and free trade zones, creating business-friendly environments to attract investment and promote economic growth.
DP World is known for its commitment to innovation and technology in the maritime and logistics industry. The company has implemented advanced technologies to enhance port operations, increase automation, and improve overall efficiency.
DP World Work From Home Job – Roles & Responsibilities For Executive – Customer Service
- Sharing Railing details with the customers regarding their Export / Import Shipments.
- Updating customers twice a day regarding train running/port arrival status.
- Sending Buffer shifting updates to the customers on daily basis.
- Updating customers about the vehicles hold at the factory on daily basis. The idea is to ensure the fast turnaround of the vehicles.
- Reports pertaining to Exports as and when required by the Sales team as per their specific requirements.
- Arranging PDA receipts to the customers, which is required by them for smooth and timely handover of the TR to the shipping line and for Bill of lading release.
- Arranging VDS letters from the all the customers, and further submission of the same to finance department for their records.
- Assistance to Sales team by sending emails regarding Terminal and Rail tariff to customers.
- Arranging KYC and GST details from all the new customers introduced by Sales.
- Sending Notice to trade as & when required.
- Sending heads-up emails to the customers regarding their outstanding and further following up over call on daily basis.
- Balance confirmation details are being sent to the customers which helps in reconciliation their accounts with us for smooth clearance of the payments.
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DP World Work From Home Job – Skills Required For Executive – Customer Service
- Written Communication: Proficient writing skills are important for responding to emails, creating documentation, and ensuring clarity in written communications with customers.
- Verbal Communication: Clear and effective verbal communication is crucial for addressing customer inquiries, providing information, and resolving issues over the phone or in person.
- Patience: Dealing with a variety of customer personalities and resolving issues may require patience and the ability to remain calm under pressure.
- Empathy: Understanding and empathizing with customers’ concerns is essential for building rapport and delivering excellent customer service.
- Analytical Skills: Assessing customer issues, identifying root causes, and developing effective solutions require analytical thinking.
- Creativity: Finding innovative solutions to unique customer problems can enhance the customer service experience.
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HOW TO APPLY FOR DP World Work From Home Job ?
To apply for the DP World Work From Home Job – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Executive – Customer Service Remote (India)
DP World Work From Home Job – Frequently Asked Question?
What is the DP World selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 LPA – 3 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
