Walk-in Drive at Genisys for Customer Support Role .12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at Genisys-Overview
- Company – Genisys walk-in
- Role – Customer Support
- Qualification – 12+
- Experience – FRESHERS
- Location – Bangalore
- Salary – 2-3 LPA
Walk-in Drive at Genisys-ABOUT COMPANY
Genisys Group is a new age global information technology and business process services company. We work with enterprises to help them reimagine their businesses to adapt to the digital world and to be successful.
With enterprises and ISVs at an inflection point due to far-reaching disruptions, fueled by Digital Transformation via Hyper Automation, Artificial Intelligence, Analytics, Cloud, Application Modernization, DevOps, and emerging technologies. Genisys Group, with its unique execution strategy, balanced portfolio, and three decades of experience, provides a solution and commitment to deliver to our customers’ needs.
Genisys Group’s integrated portfolio of solutions and services around Digital and Data using emerging technologies and smart business process operations across Industry segments provides a unique advantage to offer best-in-class core and next-generation services to its customers.
Walk-in Drive at Genisys–Customer Support -Responsibilities
- Responding to Inquiries: Address customer inquiries, concerns, and issues via various communication channels such as phone, email, live chat, or social media. Provide accurate and timely information to resolve queries.
- Problem Solving: Analyze customer issues, troubleshoot problems, and work towards effective resolutions. Provide step-by-step guidance and solutions to technical or non-technical issues.
- Technical Assistance: Assist customers with technical issues, software glitches, product usage, and troubleshooting. Offer clear instructions and guidance to help customers overcome challenges.
- Providing Information: Educate customers about products, services, features, policies, and procedures. Offer comprehensive explanations to help customers make informed decisions.
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Walk-in Drive at Genisys-Skills Required
- Communication Skills: Clear and empathetic communication, both written and verbal, is essential for conveying information, resolving issues, and making customers feel understood.
- Active Listening: Being able to attentively listen to customers, understand their concerns, and ask relevant questions to gather all necessary information.
- Empathy: Understanding and sharing the customer’s feelings and perspective, showing that you care about their concerns and are committed to finding solutions.
- Patience: Remaining calm and patient, even in challenging situations, while working through customer issues and finding resolutions.
- Problem-Solving: The ability to analyze problems, identify root causes, and creatively find solutions that meet both the customer’s needs and the company’s policies.
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HOW TO APPLY FOR THE Walk-in Drive at Genisys INTERVIEW?
To apply for the Genisys(Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | Customer Support |
Experience | FRESHERS |
Contact no. | Sowmya ( 9742525256 ) |
Date | 14th August – 15th August |
Time | 9.30 AM – 3.00 PM |
walk-in Address: | Genisys group, Tower C, 11th Floor, Prestige Shantiniketan Tech park, Hoodi Village, Whitefield, Bangalore 66 |
Walk-in Drive at Genisys– Frequently Asked Question?
What is the Genisys walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2-3 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.