Walk-in Drive at Cognizant for Voice Process Roles . Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Cognizant -Overview
- Company – Cognizant (Walk in)
- Role – Voice Process
- Qualification – Any Graduate
- Experience – 0 – 1 years
- Location – Hyderabad
- Salary – 3lpa -4lpa
ABOUT Cognizant COMPANY
Cognizant is a multinational technology services and consulting company headquartered in the United States. Founded in 1994, it has grown to become one of the world’s leading IT services providers. Cognizant offers a wide range of services, including IT consulting, digital transformation, software development, and business process outsourcing. The company serves clients in various industries, such as healthcare, financial services, technology, and manufacturing, helping them leverage technology to achieve their business goals. Cognizant operates globally, with a vast workforce and a strong reputation for innovation and delivering solutions that drive business success.
Walk-in Drive at Cognizant – Voice Process Responsibilities
- Engage with customers over the phone to address inquiries, provide information, or assist with problem resolution. This involves maintaining a professional and courteous demeanor while effectively communicating with individuals from diverse backgrounds.
- Listen to customer concerns or issues and work towards providing accurate and timely solutions. This may involve troubleshooting problems, escalating issues as needed, and ensuring customer satisfaction.
- Record relevant information during customer interactions accurately. This includes entering data into the company’s systems, updating customer profiles, and documenting the details of each call for reference and future follow-up.
- Follow established protocols and procedures for handling calls, managing customer data, and addressing specific types of inquiries. Compliance with company guidelines ensures consistency and quality in customer interactions.
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Walk-in Drive at Cognizant -Skills Required
- Strong verbal communication skills are essential. The ability to articulate information clearly, listen actively to customers, and convey messages in a professional and courteous manner is crucial for successful interactions.
- A customer-centric approach is fundamental. Skills in understanding and addressing customer needs, providing empathetic support, and maintaining a positive and helpful attitude contribute to a positive customer experience.
- A customer-centric approach is fundamental. Skills in understanding and addressing customer needs, providing empathetic support, and maintaining a positive and helpful attitude contribute to a positive customer experience.
- Dealing with diverse customer personalities and handling challenging situations requires patience and resilience. The ability to remain calm under pressure, manage stress, and navigate difficult conversations is vital in a voice process role.
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HOW TO APPLY FOR THE Walk-in Drive at Cognizant INTERVIEW?
To apply for the Cognizant walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 – 1 years |
| Contact | Bethapudi Koojitha Priya |
| Date | 16th November – 18th November |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Cognizant, Plot 25, 26/27, ISB Rd, Financial District, Nanakaramguda, Hyderabad , Telangana 500032 |
Walk-in Drive at Cognizant – Frequently Asked Question?
What is the Cognizant walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3lpa -4lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
