Tech Mahindra WALK IN Drive For International Voice Process /Technical Support Roles.Any Graduate/B.Tech/B.E. in Any Specialization, B.Sc in Computers, BCA in Computers candidate can apply for the post.
Table of Contents
Tech Mahindra WALK IN Drive – Overview
- Company – Tech Mahindra WALK IN
- Roles – International Voice Process /Technical Support
- Qualification – Any Graduate/B.Tech/B.E. in Any Specialization, B.Sc in Computers, BCA in Computers candidate
- Location – CHENNAI/HYDERABAD
- Work Experience – 0 – 3years
- Salary -2.25-4.5 Lacs P.A.
ABOUT Tech Mahindra COMPANY
Tech Mahindra is a multinational information technology (IT) services and consulting company headquartered in Pune, India. It is a part of the Mahindra Group and was founded in 1986 as a joint venture between Mahindra & Mahindra and British Telecommunications (BT). Over the years, Tech Mahindra has grown to become one of the leading IT services companies globally, providing a wide range of technology solutions to clients across various industries.
Tech Mahindra WALK IN Drive – Roles & Responsibilities For International Voice Process
- Respond quickly to all queries and incidents
- Manage incidents, including via telephone, Chat & email
- Documentation, recording & updating incident details in Ticketing tool
- Communication, alerting technical staff via assignments and escalating to Resolver group
- Support & Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk
- Answering queries and resolution of straight forward incidents
- Escalation of unresolved cases to next level application specialist teams
- Monitoring & Tracking, reviewing the progress of an incident and keeping the customer informed
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Tech Mahindra WALK IN Drive – Roles & Responsibilities For Technical Support
- Provide prompt and courteous technical support to customers via various channels such as phone, email, chat, or in-person.
- Assist customers in troubleshooting hardware, software, or network issues.
- Analyze and diagnose technical issues reported by customers.
- Work to identify root causes and provide effective solutions or workarounds.
Tech Mahindra WALK IN Drive – Skills Required
- Strong communication skills in English (Tamil, Bengoli, Malyalam,Teglu).
- Customer-centric attitude and a desire to help others.
- Excellent problem-solving skills.
- Willingness to work in shifts, including nights and weekends.
HOW TO APPLY FOR Tech Mahindra WALK IN Drive ?
To apply for the Tech Mahindra WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International voice – Technical Support |
| Experience | 0-3 years |
| Contact no. | Sanjana ( 8328480322 ) |
| Date | 15th December |
| Time | , 10.30 AM – 3.00 PM |
| walk-in Address: | Location: TECH Mahindra, Elcot Sez, Sholinganallur, Chennai – 600119 |
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Voice Process |
| Experience | 0-1 years |
| Contact no. | Dev Singh ( 7416524241 ) |
| Date | 15th December |
| Time | 8.00 AM – 11.00 AM |
| walk-in Address: | Tech Mahindra Info City -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. |
Tech Mahindra WALK IN Drive – Frequently Asked Question?
What is Tech Mahindra WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2.25-4.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
