Relaxo Mega off campus Drive 2024 | Customer Care Assistant & other role

Relaxo Mega off campus Drive 2024 for Customer Care Assistant & other role . 12 pass, any Graduate candidates can apply for the post.

Relaxo Mega off campus Drive – Overview

• Company – Relaxo
• Role – Customer Care Assistant & other role
• Qualification – 12 pass, any Graduate
• Experience – 0-10 Years
• Location – across india multiple cities
• Salary – 3-4 LPA

Relaxo Mega off campus Drive –ABOUT –COMPANY

Relaxo Footwears Limited is a leading Indian footwear company known for its extensive range of affordable and stylish footwear offerings. Founded in 1976 by Mukund Lal Dua in Delhi, India, the company has grown to become one of the largest manufacturers of footwear in the country. Relaxo is renowned for its commitment to quality, comfort, and innovation, catering to diverse consumer preferences across age groups.

The company’s product portfolio includes a wide variety of footwear categories such as slippers, sandals, shoes, and flip-flops for men, women, and children. With a focus on leveraging modern technology and design trends, Relaxo continuously introduces new styles and materials to stay relevant in the dynamic footwear market.

Relaxo Mega off campus Drive – Roles & Responsibilities For Customer Care Assistant

• Troubleshooting: Identifying and resolving customer issues or technical problems efficiently and effectively. This may require collaboration with other departments or teams to ensure timely resolution.
• Customer Service: Assisting customers with their inquiries, concerns, and complaints through various channels such as phone, email, chat, or in-person interactions. This involves actively listening to customers, understanding their needs, and providing appropriate solutions or guidance.
• Product Knowledge: Developing a deep understanding of the products or services offered by the company to provide accurate information and assistance to customers. This includes staying updated on product updates, features, and specifications.
• Documentation: Recording and maintaining accurate records of customer interactions, inquiries, and resolutions. This helps in tracking customer issues, identifying trends, and improving overall customer service processes.
• Communication: Maintaining clear and professional communication with customers, colleagues, and other stakeholders. This includes conveying information clearly, empathizing with customers, and ensuring that all communication channels are used effectively.
• Teamwork: Collaborating with other members of the customer care team as well as different departments within the organization to address customer needs and improve service delivery.
• Continuous Improvement: Proactively identifying opportunities for improving customer service processes, procedures, and systems. This may involve providing feedback on existing processes, suggesting improvements, and participating in training or development programs.

Relaxo Mega off campus Drive- Skills Required

• Empathy: The ability to understand and empathize with customers’ perspectives is essential for building rapport and trust. Empathetic responses can help de-escalate tense situations and reassure customers that their concerns are being taken seriously.
• Communication Skills: Excellent verbal and written communication skills are crucial for effectively interacting with customers, understanding their concerns, and providing clear and concise explanations or instructions.
• Problem-Solving: Customer Care Assistants need strong problem-solving skills to quickly identify issues, assess root causes, and develop effective solutions. This may involve thinking creatively and collaborating with colleagues to address complex problems.
• Product Knowledge: A thorough understanding of the company’s products or services is essential for providing accurate information and assistance to customers. Customer Care Assistants should continuously update their knowledge to stay informed about new features, updates, and best practices.
• Patience: Dealing with frustrated or upset customers requires a high level of patience and emotional resilience. Customer Care Assistants must remain calm, composed, and respectful, even in challenging situations.
• Active Listening: Active listening involves fully concentrating on what the customer is saying, understanding their concerns, and responding appropriately. This skill helps Customer Care Assistants gather relevant information, demonstrate empathy, and ensure that customers feel heard and understood.
• Time Management: Effective time management skills enable Customer Care Assistants to prioritize tasks, manage their workload efficiently, and respond to customer inquiries in a timely manner. This ensures that customers receive prompt assistance and support.

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HOW TO APPLY FOR Relaxo Mega off campus Drive 2024?

To apply for the Relaxo Mega off campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Customer Care Assistant & other Role – across india multiple cities

Relaxo Mega off campus Drive 2024 – Frequently Asked Question?

What is the Relaxo selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3-4 LPA for the this role.

Who owns Relaxo?

Delhi-based brothers Ramesh Kumar (pictured) and Mukand Lal Dua get their wealth from a majority stake in Relaxo Footwears. The company is known for its affordable brands such as Sparx (sports shoes), Bahamas (flip flops) and Schoolmate (school shoes).

Is Relaxo a Indian brand?

Incorporated in 1984, Relaxo is the largest footwear manufacturer in India, serving the nation since four decades, and is today ranked among the top 500 Most Valuable Companies.

Who is the brand ambassador of Relaxo?

Relaxo footwear signs Shahid Kapoor, Shruti Haasan as Brand Ambassadors for Flite. Footwear brand Relaxo Footwears has signed Bollywood actors Shahid Kapoor and Shruti Haasan as brand ambassadors for its brand, ‘Flite’.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.