WNS Global Services WALK IN Drive For Multiple Roles. 12+/Any Graduate candidates can apply for the post.
Table of Contents
WNS Global Services WALK IN Drive – Overview
- Company – WNS Global Services
- Roles – Associates – Chat Process/ Sr. Associate – AML KYC/ Insurance process
- Qualification – 12+/Any Graduate
- Location – Gurgaon/ Vishakhapatnam/ Noida/ Bangalore
- Work Experience – 0-5 Years
- Salary – 3 LPA – 5 LPA
ABOUT WNS Global Services COMPANY
WNS Global Services, often referred to simply as WNS, is a global business process management company headquartered in Mumbai, India. Founded in 1996, it provides a wide range of outsourcing services, including finance and accounting, customer interaction services, research and analytics, and industry-specific solutions, to clients across various industries worldwide. With a strong global presence and a focus on innovation and technology, WNS has established itself as a prominent player in the outsourcing and business services industry, helping companies streamline their operations and achieve greater efficiency.
WNS Global Services WALK IN Drive – Roles & Responsibilities For Associates – Chat Process
- Handle customers queries over chat related to Travel.
- Following prescribed Client processes, Cancellation, Schedule change, Name change, Luggage EMD and Seats.
- Updating all relevant systems providing appropriate notes when required.
- Queue placements of PNR to relevant data queues for further action.
- Engage with Team Leads, Trainings and QA to develop skills, understand and deliver team goals.
- Liase with all relevant departments to resolve customer issue.
- Monitor and action assigned queue.
- Perform all duties within team and personal targets.
- Must be comfortable with 247 work environment especially night shifts. Cab and Shuttle provided will be discussed at the time of interview.
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WNS Global Services WALK IN Drive – Skills Required For Associates – Chat Process
- Proficient typing skills and ability to multitask while engaging in chat conversations.
- Excellent written communication for clear and effective customer interactions.
- Strong problem-solving abilities to address customer inquiries and issues.
- Empathy and patience to provide exceptional customer service.
- Familiarity with relevant software and chat platforms.
- Adaptability to handle diverse customer inquiries and maintain composure during high-volume chat sessions.
WNS Global Services WALK IN Drive – Roles & Responsibilities For Insurance process
- Handling customer calls/emails pertaining to Insurance queries on Claims, Underwriting, Recoveries and Collections.
- Understanding customer queries and providing resolutions as per the process guidelines.
- Insurance knowledge will be an added advantage.
- Minimum 1 yr BPO / Non BPO Exp.
WNS Global Services WALK IN Drive – Skills Required For Insurance process
- In-depth knowledge of insurance policies and regulations.
- Strong communication skills for explaining complex insurance concepts to clients.
- Analytical and risk assessment abilities to evaluate insurance applications.
- Sales and negotiation skills to customize insurance plans for clients.
- Attention to detail for accurate documentation and claims processing.
- Customer service orientation to build and maintain client relationships.
HOW TO APPLY FOR WNS Global Services WALK IN Drive ?
To apply for the WNS Global Services WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR Gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Associates – Chat Process |
| Experience | 0 – 1 years |
| Contact no. | HR Karishma |
| Date | 18th September – 22nd September |
| Time | 11.30 AM – 2.00 PM |
| walk-in Address: | World Techpark, Tower A2-A3, 11th floor, DLF IT SEZ Park, NH-8, Sector – 30, Gurgaon. |
FOR Vishakhapatnam LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Associates |
| Experience | 0 – 1 years |
| Date | 13th September – 22nd September |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | WNS- Near Siripuram Circle, Vizag. |
FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Sr. Associate – AML KYC |
| Experience | 0 – 5 years |
| Contact no. | Akshya Tiwari ( 9899974386 ) |
| Date | 12th September – 21st September |
| Time | 11.00 AM – 5.30 PM |
| walk-in Address: | Face to Face Interview Timings : 11:00AM to 4:00PM Venue : World Tech Park, WNS Global Services Tower A2 11th Floor – Sector 30, Gurgaon |
FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Insurance process |
| Experience | 0 – 5 years |
| Contact no. | Aishwarya/Mukund |
| Date | 12th September – 20th September |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield |
WNS Global Services WALK IN Drive – Frequently Asked Question?
What is WNS Global Services Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3 LPA – 5 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
