ShipBob Work From Home Jobs For Merchant Success Specialist Role. Any Graduate candidates can apply for the post.
Table of Contents
ShipBob Work From Home Jobs – Overview
- Company – ShipBob work from home
- Role – Merchant Success Specialist
- Qualification – Any Graduate
- Experience – 3 Year plus
- Location – Remote (work from home)
- Salary – 4 LPA – 8 LPA
ABOUT ShipBob COMPANY
ShipBob is a prominent e-commerce fulfillment and logistics company that offers comprehensive order fulfillment solutions to businesses, particularly e-commerce retailers. Founded in 2014 by Dhruv Saxena and Divey Gulati, the company is headquartered in Chicago, Illinois, and has expanded its operations to various locations in the United States. ShipBob has established itself as a crucial partner for e-commerce businesses seeking efficient, cost-effective, and reliable order fulfillment and shipping services.
ShipBob’s primary focus is on simplifying and streamlining the fulfillment process for e-commerce businesses. The company operates multiple fulfillment centers across the United States, enabling businesses to store their products in strategic locations, which can reduce shipping costs and improve delivery times. ShipBob’s technology platform seamlessly integrates with e-commerce stores, allowing businesses to manage orders, inventory, and shipping through a single dashboard.
The services provided by ShipBob encompass various aspects of the e-commerce supply chain, including order processing, inventory management, order picking and packing, shipping, and returns processing. This full-service approach helps businesses scale efficiently by outsourcing the logistics and fulfillment aspects of their operations. With a commitment to providing a reliable and efficient service, ShipBob has become a crucial component of the e-commerce ecosystem.
ShipBob’s dedication to technology and innovation is evident in its ongoing development of software and automation solutions that optimize the fulfillment process. By leveraging data analytics and automation, the company helps businesses make data-driven decisions and streamline their supply chain operations. ShipBob continues to expand its reach and services, making it a significant player in the e-commerce fulfillment industry, facilitating the growth of online retailers and improving customer satisfaction with fast and reliable order fulfillment.
ShipBob Work From Home Jobs – Roles & Responsibilities For Merchant Success Specialist
- Understand merchant needs and goals.
- Continually re-evaluate success criteria, needs, and goals of merchants.
- Facilitate merchant growth and success.
- Develop a dynamic action plan including deliverables by ShipBob and recommendations for merchants to drive success.
- Drive merchant use of key ShipBob features.
- Marry merchant objectives with ShipBob capabilities to drive use and adoption of key functions and features as part of ShipBob’s offerings.
- Actively monitor merchant health and take quick and action to course-correct.
- Manage a book of approximately 40 merchants or work in tandem with a Merchant Success Manager on a team. Size of books will vary based on merchant size, growth and complexity.
- Nail Key Performance Indicators (KPIs):
- Revenue Retention: You will receive a target forecast goal for your book of business at the beginning of the quarter. Performance is based on revenue as a percentage to forecast at the end of the quarter.
- Logo Retention: Based on percentage of merchants retained in a quarter within the book of business that the MSS manages.
- Churn: contribute to ShipBob’s company growth through high merchant retention.
- Upsell: usher in mutual success for Merchant and ShipBob through adoption of new, key features and services.
- Additional duties and responsibilities as necessary.
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ShipBob Work From Home Jobs – Skills Required for Merchant Success Specialist
- Excellent written and verbal English communication skills, including the ability to express oneself with confidence.
- Minimum 3 years of experience in sales and merchant services in the technology industry. Atleast 1 year in customer success,
- Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs.
- Demonstrated ability to communicate effectively through oral, written, and in-person mediums.
- Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants.
- PowerPoint and Excel skills.
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HOW TO APPLY FOR ShipBob WORK FROM HOME 2023 ?
To apply for the ShipBob Work From Home Jobs – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Merchant Success Specialist – Remote (work from home)
ShipBob Work From Home Jobs – Frequently Asked Question?
What is the ShipBob Work From Home Jobs selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA – 8 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
