Naaptol Walk-in Drive for Customer Service Executive role. Any Graduate candidate can apply for the post
Table of Contents
Naaptol Walk-in Drive – Overview
- Company – Naaptol (Walk in)
- Roles – Customer Service Executive
- Qualification – Any Graduate
- Location – Mumbai
- Work Experience – 0 – 2 years
- Salary – 1-3 LPA
ABOUT Naaptol COMPANY
Naaptol.com is a one-stop online shop for all your lifestyle needs. Being the No.1 home shopping company of India, Naaptol aims at improving people’s lives by catering to them, through teleshopping and online shopping, a gamut of products aimed at simplifying their life.Naaptol epitomizes accessible and affordable luxury for all. The brand prides itself on high quality, state-of-the-art, affordable, innovative consumer goods and lifestyle products and experienced staff ensuring our customers simplify their lives, be healthy, be happy, live well and above all enjoy their lives. From home decor to apparels to toys to kitchen appliances, the brand encapsulates fashion, luxury, comfort and style to its product portfolio combining innovation, affordability and modernity.
Naaptol Walk-in Drive – Roles & Responsibilities For Customer Service Executive
- Customer Assistance: Customer Service Executives are responsible for providing assistance and support to customers. This involves addressing inquiries, resolving issues, and ensuring a positive and satisfactory customer experience.
- Communication Handling: Efficiently managing various communication channels, such as phone calls, emails, and live chat, is a key responsibility. Customer Service Executives must respond promptly and professionally to customer queries and concerns.
- Problem Resolution: Identifying and resolving customer problems or complaints is a crucial aspect of the role. Customer Service Executives work to understand issues, investigate root causes, and implement effective solutions to ensure customer satisfaction.
- Product/Service Knowledge: Having a comprehensive understanding of the company’s products or services is essential. Customer Service Executives need to provide accurate information to customers, guide them on product usage, and offer relevant assistance.
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Naaptol Walk-in Drive – Skills Required
- Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers. The ability to convey information clearly, listen actively, and respond appropriately is crucial in providing excellent customer service.
- Empathy: Customer Service Executives need to empathize with customers and understand their concerns. Empathy helps in building a positive rapport, addressing customer emotions, and delivering a more personalized and supportive service.
- Problem-Solving Skills: The ability to analyze issues, identify root causes, and implement effective solutions is a key skill. Customer Service Executives should be adept at resolving problems in a timely manner to ensure customer satisfaction.
- Patience and Resilience: Dealing with a diverse range of customer inquiries, including challenging or frustrated individuals, requires patience and resilience. Maintaining a calm and composed demeanor, even in challenging situations, is essential for delivering quality customer service.
HOW TO APPLY FOR Naaptol Walk-in Drive ?
To apply for the Naaptol Walk-in Drive Candidate need to walk in to the Venue that is given below.
FOR Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Executive |
| Experience | 0 – 2 years |
| CONTACT | Bhushan mhatre |
| Date | 14th December – 20th December |
| Time | 9.30 AM – 3.30 PM |
| walk-in Address: | 4th Floor, Plot No.203/204, Sigma IT Park, TTC Industrial Estate, Rabale, Navi Mumbai – 400701 |
Naaptol Walk-in Drive – Frequently Asked Question?
What is Naaptol Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1-3 LPA is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
