Wipro Mega off campus Drive 2023 hiring as Service Desk Analyst Role. Any Graduate Candidates can apply for the post.

Wipro Mega off campus Drive 2023 – Overview

• Company – Wipro
• Role – Service Desk Analyst
• Qualification – Any Graduate
• Experience – 1-3 years
• Location – Pune/ Coimbatore/ Chennai/ Hyderabad/ Kolkata/ Bangalore
• Salary- 4 LPA – 5 LPA

Wipro Mega off campus Drive 2023 – ABOUT COMPANY

Wipro is a prominent Indian multinational corporation that operates in the information technology (IT) industry. Established in 1945, Wipro has grown to become one of the largest IT service companies in India. The company provides a wide range of services, including software development, IT consulting, and business process outsourcing. Wipro’s offerings span various sectors, such as finance, healthcare, technology, and manufacturing, catering to global clients. With its headquarters in Bangalore, India, Wipro has a strong global presence and is known for its innovation-driven approach, commitment to sustainability, and contributions to the IT sector’s growth.

Wipro Mega off campus Drive 2023 – Service Desk Analyst Responsibilities

• Issue Resolution: Responding to incoming inquiries and issues from customers, employees, or clients regarding IT-related problems, troubleshooting technical glitches, and providing timely solutions to restore functionality.
• Remote Support: Offering remote assistance to users, diagnosing problems remotely, and guiding them through the steps to resolve issues effectively.
• Ticket Management: Logging and managing tickets in the helpdesk system, maintaining accurate records of incidents, resolutions, and follow-up actions taken.
• Communication: Effectively communicating technical information in non-technical terms, ensuring clear understanding and customer satisfaction.
• Escalation: Identifying and escalating complex issues to higher-level technical teams or specialists when required, ensuring swift resolution.

Wipro Mega off campus Drive 2023 – Skills Required

• Technical Proficiency: Strong understanding of computer hardware, software, operating systems, and common applications. Familiarity with troubleshooting techniques and remote support tools.
• Problem-Solving: Ability to analyze and diagnose technical issues, providing accurate and timely solutions to end-users. Critical thinking and a logical approach to problem-solving are essential.
• Communication Skills: Excellent verbal and written communication skills to interact with users, explain technical concepts in non-technical terms, and document issues and resolutions effectively.
• Customer Service: A customer-centric mindset with the ability to provide exceptional service, manage customer expectations, and maintain a positive attitude in challenging situations.
• Multitasking: Capability to handle multiple tasks and prioritize work effectively in a fast-paced environment while maintaining attention to detail.

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HOW TO APPLY FOR Wipro Mega off campus Drive 2023 ?

To apply for the Wipro Mega off campus Drive 2023 – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Wipro Mega off campus Drive 2023 company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Role- Service Desk Analyst (Pune Location)

Role- Service Desk Analyst (Coimbatore Location)

Role- Service Desk Analyst (Chennai Location)

Role- Service Desk Analyst (Hyderabad Location)

Role- Service Desk Analyst (Kolkata Location)

Role- Service Desk Analyst (Bangalore Location)

Wipro Mega off campus Drive 2023 – Frequently Asked Question ?

What is the Wipro selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 4 LPA – 5 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.