Concentrix off Campus Recruitment 2023 : Hiring As Team Leader Operations & Representative, Operations Role.Graduation Candidates can apply for the post.
Table of Contents
Concentrix off Campus Recruitment 2023– Overview
- Company – Concentrix
- Role –Team Leader Operations/Representative, Operations
- Qualification –Graduation
- Experience –1-2years
- Location –hyderabad/pune
- Salary-3 – 5 LPA
Concentrix off Campus Recruitment 2023– ABOUT COMPANY
Concentrix is a global business services company that provides customer engagement services, including customer support, technical support, sales, and digital marketing solutions. Formerly a subsidiary of SYNNEX Corporation, Concentrix became an independent company in 2006 and has since grown to become one of the leading players in the business process outsourcing (BPO) industry.The company provides sales and marketing services to help clients acquire and retain customers, improve sales performance, and enhance customer loyalty
Concentrix off Campus Recruitment 2023– Team Leader Operations
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
- Regularly impart effective coaching to team members, enabling consistent high performance delivery
- Identify performance related issues, develop an action plan for improvement and implement corrective actions
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations.
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Concentrix off Campus Recruitment 2023– Representative, Operations
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
Concentrix off Campus Recruitment 2023 – Skills Required
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Work well under pressure and follow through on items to completion
- Strong communication skills, both written and verbal
- Ability to lead team members, multi-tasking, prioritization and meeting timelines of deliverables
- Ability to mentor, coach and provide direction to team members
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HOW TO APPLY FOR Concentrix off Campus Recruitment 2023?
To apply for the Concentrix – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Concentrix company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Representative, Operations-Hyderabad
Team Leader Operations-Pune Location
Concentrix off Campus Recruitment 2023– Frequently Asked Question ?
What is the Concentrix selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
