Datamatics Recruitment has announced a job notification for the post of Domestic Voice (Inbound – Customer Service) for the Mumbai location.
Table of Contents
Datamatics Recruitment – Overview
- Company – Datamatics
- Role – Domestic Voice (Inbound – Customer Service)
- Qualification – Graduate/Undergraduate
- Experience – 0-1 Years
- Location – Mumbai
- Salary – 3 LPA – 4 LPA
ABOUT Datamatics COMPANY
Datamatics Business Solutions Limited (DBSL) is a global provider of information technology (IT) and business process outsourcing (BPO) services. Established in 1987, the company has grown to become a trusted partner for businesses seeking digital transformation solutions. DBSL offers a wide range of services, including data management, automation, analytics, and business process management. With a global presence and a focus on industry-specific solutions, the company serves clients across various sectors, such as finance, healthcare, manufacturing, and telecommunications. Known for its commitment to quality and innovation, Datamatics Business Solutions Limited leverages technology to help organizations enhance efficiency, reduce costs, and stay competitive in today’s rapidly evolving business landscape.
Datamatics Recruitment – Roles & Responsibilities For Domestic Voice (Inbound – Customer Service)
- To answer customers calls and solve customer queries/ complaints or grievances.
- To provide all necessary information asked by the customers.
- Maintain quality standard and ensure adherence to the quality parameters & ensure customer satisfaction.
- Identifies the need to escalate specific issues and follow through where necessary.
- Presents detailed information and responds to questions from Managers, clients, and Customers.
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Datamatics Recruitment – Skills Required For Domestic Voice (Inbound – Customer Service)
- Excellent verbal communication skills to effectively engage with customers over the phone.
- Strong customer service orientation with the ability to address inquiries and resolve issues.
- Active listening skills to understand customer needs and concerns accurately.
- Patience and empathy in handling diverse customer personalities and situations.
- Time management abilities to handle a high volume of incoming calls efficiently.
- Basic computer proficiency for data entry and navigating customer service systems.
- Problem-solving skills to provide prompt and effective solutions to customer queries.
- Adaptability to handle a variety of customer service scenarios and challenges.
- Knowledge of product or service offerings to provide accurate information to customers.
- Teamwork and collaboration skills for effective communication within the customer service team.
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HOW TO APPLY FOR Datamatics Recruitment 2023 ?
To apply for the Datamatics Recruitment – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Domestic Voice (Inbound – Customer Service) Role – Mumbai
Datamatics Recruitment – Frequently Asked Question?
What is the Datamatics selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
