Directi Recruitment has announced a job notification for the post of Product Support Engineer for the Mumbai, Bangalore location.
Table of Contents
Directi Recruitment – Overview
- Company – Directi
- Role – Product Support Engineer
- Qualification – B.Tech / BE
- Experience – 0-2years
- Location – Mumbai, Bangalore
- Salary – 3Lpa – 4Lpa
ABOUT Directi COMPANY
Directi is a technology conglomerate with a diverse portfolio of businesses, providing a range of web-based products and services. Founded by Bhavin Turakhia and Divyank Turakhia, Directi has been involved in various sectors, including domain registration, web hosting, communication, and online advertising. Some of its well-known brands include Radix (a domain registry), Zeta (a fintech platform), and Flock (a team collaboration and messaging app). Known for its innovative approach to technology solutions, Directi has played a significant role in the digital landscape.
Directi Recruitment – Roles & Responsibilities For Product Support Engineer
- Diagnose and troubleshoot technical issues reported by customers or internal teams related to the product, providing effective and timely resolutions.
- Communicate with customers to understand their concerns, gather relevant information, and keep them informed about the status of their reported issues.
- Create and maintain documentation, including FAQs and knowledge base articles, to assist customers and support teams in addressing common issues.
- Work closely with product development teams to escalate and prioritize critical issues, provide detailed bug reports, and contribute to continuous product improvement.
| ALSO APPLY FOR Morgan Stanley – Associate – Procurement Operations- VIEW & APPLY EY -Executives – VIEW & APPLY Amazon -ML Data Associate – VIEW & APPLY American Express – Customer Service Analyst – VIEW & APPLY |
Directi Recruitment – Skills Required For Product Support Engineer
- Strong technical skills and a deep understanding of the product to effectively troubleshoot and resolve customer issues.
- Excellent problem-solving abilities to analyze complex technical problems, identify root causes, and implement effective solutions.
- Exceptional customer service skills, including the ability to communicate technical information clearly, empathize with customers, and ensure a positive support experience.
- Effective verbal and written communication skills to interact with both technical and non-technical stakeholders, including customers and internal teams.
- The ability to adapt to new technologies, products, and changing customer needs, ensuring a flexible and responsive approach to support responsibilities.
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
HOW TO APPLY FOR Directi Recruitment 2023 ?
To apply for the Directi Recruitment – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Product Support Engineer (Mumbai, Bangalore Location)
Directi Recruitment 2023 – Frequently Asked Question?
What is the Directi selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3Lpa – 4Lpa for the this role.
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
