Jobs in Qatar Airways: Qatar Airways is looking for Customer Services Supervisor/ Senior Cargo Customer Service Agent/ Senior Sales Operations Agent candidates in Ahmedabad, Delhi, Mumbai. The position is accessible to individuals with 1-2 years of experience and qualifications such as High school qualification, Bachelor Degree. The projected annual compensation for this position ranges between 4 lakhs and 5 lakhs.
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Jobs in Qatar Airways – Details
| Jobs in Qatar Airways Details : | |
| Company Website | www.qatarairways.com |
| Company | Qatar Airways |
| Roles | Customer Services Supervisor/ Senior Cargo Customer Service Agent/ Senior Sales Operations Agent |
| Qualification | High school qualification, Bachelor Degree |
| Location | Ahmedabad, Delhi, Mumbai |
| Work Experience | 1-2 years |
| Salary | 3 lpa-4 lpa |
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Jobs in Qatar Airways – Skill & Requirement
| Job Role | Customer Services Supervisor | ||||
| Qualifications: | Bachelor Degree | ||||
| Experience: | 2 years | ||||
| Job Type: | Full Time | ||||
| Location: | Ahmedabad | ||||
| Skills/Requirements: | |||||
| Skills For Customer Services Supervisor: 1. Bachelor Degree or equivalent with Minimum 2 years of job-related experience or High School / Diploma or equivalent Qualification with Minimum 3 years of job-related experience 2. Experience of GDS, particularly Amadeus 3. Having completed IATA or airline Basic Tariff course is preferred. 4. Must have Contact Center / Call Center Experience. 5. Must have supervisory or leadership experience and ability to take ownership and see tasks through to competition 6. Customer focused and always drives customer satisfaction when responding to customer enquiries and calls. 7. Flexible to work on shifts. 8. Can work under pressure Requirements For Customer Services Supervisor: 1. Trains the existing team members and train new members on QR product, policies, and procedures. 2. Monitors daily workflow and ensures that correct procedures are followed. 3. Identifies system and workflow improvements to enhance the team’s efficiency. 4. Coaches and guides less experienced team members. 5. Evaluates calls and shares feedback with agents. 6. Provides feedback to agents to support their performance improvement including preparing probation reports. | |||||
Qatar Airways (Customer Services Supervisor): Apply Link
| To Check & Apply for Qatar Airways Important Link (Ahmedabad Location) | |||||
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Jobs in Qatar Airways – Skill & Requirement
| Job Role | Senior Cargo Customer Service Agent | ||||
| Qualifications: | High school qualification | ||||
| Experience: | 2 years | ||||
| Job Type: | Full Time | ||||
| Location: | Delhi | ||||
| Skills/Requirements: | |||||
| Skills For Senior Cargo Customer Service Agent: 1. Ensure full compliance at all times with safety and security regulations and procedures as per host state and company requirements. 2. Maintain a close coordination between QR departments, customers and third parties to ensure shipments are transferred, delivered on time and correct priority is given to shipments. 3. Identify needs and improve cargo sales and operational performance for local station. 4. Create awareness of QR Cargo Products and services among existing and potential customers, as well as internal stakeholders. 5. Coordinate service recovery measures and implement corrective actions, when required, ensuring appropriate communication to relevant stakeholders Requirements For Senior Cargo Customer Service Agent: 1. Trains the existing team members and train new members on QR product, policies, and procedures. 2. Monitors daily workflow and ensures that correct procedures are followed. 3. Identifies system and workflow improvements to enhance the team’s efficiency. 4. Coaches and guides less experienced team members. 5. Evaluates calls and shares feedback with agents. 6. Provides feedback to agents to support their performance improvement including preparing probation reports. | |||||
Qatar Airways (Senior Cargo Customer Service Agent): Apply Link
| To Check & Apply for Qatar Airways Important Link (Delhi Location) | |||||
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Jobs in Qatar Airways – Skill & Requirement
| Job Role | Senior Sales Operations Agent | ||||
| Qualifications: | Bachelor’s Degree | ||||
| Experience: | 1 year | ||||
| Job Type: | Full Time | ||||
| Location: | Mumbai | ||||
| Skills/Requirements: | |||||
| Skills For Senior Sales Operations Agent: 1. Fluent in English, secondary language desirable. 2. PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel). 3. Excellent relationship building and communication skills. 4. Good knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general 5. Problem-solving skills, efficiency-oriented mindset. Requirements For Senior Sales Operations Agent: 1. Adhere to Standard Operating Procedures (SoPs) for sales operations functions established to ensure alignment to QR’s global sales/sales operations principles. 2. Act as product knowledge expert for trade support tasks, supporting in more complex tasks reservations, ticketing, FFP, oneworld, Beyond Business and Corporate queries. 3. Assist Sales Operations Agents with their queries, and escalations to ensure efficiency and quality services. 4. Maintain and generate reports as required by reporting Line Manager. 5. Be the primary person in following up with customers and trade partners on enquiries, requests. 6. Guide junior Sales Operations Agents, particularly new joiners, in QR processes and policies, to ensure smooth operations within the department. | |||||
Qatar Airways (Senior Sales Operations Agent): Apply Link
| To Check & Apply for Qatar Airways Important Link (Mumbai Location) | |||||
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HOW TO APPLY ?
To apply for the Qatar Airways – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Qatar Airways company :
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Jobs in Qatar Airways – Frequently Asked Question?
What is Qatar Airways Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 4 lpa-6 lpa is based on the reports of Glassdoor and Ambition Box.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
