Novo Mega off campus Drive 2024 : hiring As Account Support Analyst Role. Any Graduate Candidates can apply for the post.
Table of Contents
Novo Mega off campus Drive 2024 – Overview
- Company Website : www.novo.co.com
- Company – Novo
- Role – Account Support Analyst
- Qualification – Any Graduate
- Experience – 6 months – 2 years of experience in a Customer Support Specialist
- Location – Gurgaon
- Salary- 3-5 LPA
ABOUT Novo COMPANY
Novo is the powerfully simple, secure, and award-winning banking platform built for small businesses and their unique needs. Free business checking and smart, flexible, modern tools to help any small business get an edge and grow. Powered by Middlesex Federal Savings. Novo is a fintech, not a bank.1 Sept 2023
Novo Mega off campus Drive 2024 – Account Support Analyst Responsibilities
- Client Relationship Management: Serving as the primary point of contact for clients, building strong relationships, and providing ongoing support to address inquiries, concerns, and service requests.
- Account Maintenance: Managing client accounts by updating information, processing changes, and ensuring accuracy and completeness of client records and transactions.
- Issue Resolution: Identifying and troubleshooting client issues or discrepancies, coordinating with internal teams to resolve issues promptly, and ensuring timely and satisfactory resolution to maintain client satisfaction.
- Data Analysis and Reporting: Analyzing client data, trends, and performance metrics to identify opportunities for improvement, prepare reports, and provide insights to clients and internal stakeholders.
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Novo Mega off campus Drive 2024 – Skills Required
- Customer Service: Strong customer service skills are essential for effectively interacting with clients, addressing their inquiries and concerns, and providing high-quality support to maintain client satisfaction.
- Communication: Excellent verbal and written communication skills are crucial for conveying information clearly and professionally to clients and internal stakeholders, as well as for documenting client interactions accurately.
- Problem-Solving: The ability to analyze complex issues, identify root causes, and develop creative solutions to resolve client problems or challenges in a timely and effective manner.
- Attention to Detail: Attention to detail is important for accurately maintaining client records, processing transactions, and ensuring that client information is complete, accurate, and up-to-date.
- Technical Proficiency: Proficiency in using CRM (Customer Relationship Management) systems, Microsoft Office applications, and other software tools is often required for managing client accounts, analyzing data, and preparing reports.
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HOW TO APPLY FOR Novo Mega off campus Drive 2024 ?
To apply for the Novo Mega off campus Drive 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Novo Mega off campus Drive 2024 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Account Support Analyst (Gurgaon Location)
Novo Mega off campus Drive 2024 – Frequently Asked Question ?
What is the Novo selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 5 lpa for the this role.
What does Novo do?
Novo provides a platform for modern businesses.
Who is the CEO of Novo Nordisk?
Lars Fruergaard Jørgensen
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.