Go through this full article & know the responsibilities and requirements for the NTT Data Off Campus Drive for Fresher 2024.
Table of Contents
NTT Data Off Campus Drive for Fresher – Overview
- Company – NTT Data
- Role – Helpdesk Associate
- Qualification – Any Graduate
- Experience –0-2+ years
- Location – Noida/ Bangalore/Gurgaon/ Pune/Delhi
- Salary – 2.5 LPA to 3 LPA
ABOUT NTT Data COMPANY
NTT Data is a global IT services and consulting company headquartered in Tokyo, Japan. It is a part of the NTT Group, one of the largest telecommunications and IT services companies in the world. NTT Data provides a wide range of services, including consulting, system integration, application development, and business process outsourcing. With a presence in various industries such as healthcare, finance, and telecommunications, NTT Data is known for delivering innovative solutions that help clients navigate the complexities of the digital landscape. The company operates on a global scale, with offices and delivery centers in multiple countries, making it a significant player in the IT services industry.
NTT Data Off Campus Drive for Fresher – Roles & Responsibilities For Helpdesk Associate
- Respond to customer requests from various phone, Email, or chat channels.
- Resolving technical problems, and suggesting appropriate workarounds to supported applications.
- Resolve customer service issues and skillfully manage complex customer service problems.
- Manage customers’ expectations and experience in a way that results in high customer satisfaction.
- Research, document, and escalate cases according to procedure.
- Actively participate in job-related training.
- Review support cases for technical and troubleshooting accuracy.
- Define and describe technical best practices.
- Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
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NTT Data Off Campus Drive for Fresher – Skills Required For Helpdesk Associate
- Demonstrated analysis, problem-solving and skills troubleshooting expertise
- Detailed, organized and results-oriented
- Ability to effectively prioritize and escalate customer issues as required
- Excellent written and verbal communication skills
- Comfortable interacting with all levels of management
- Ability to multi-task and perform effectively under pressure
- Supporting MS Windows, Mac OS, iOS
- Supporting hardware issues for Windows and Mac Pcs/laptop
- Knowledge and experience with networking/connectivity terminologies and concepts
- Knowledge and experience with Microsoft Office suites
- Good understanding of ITIL terminology
- Microsoft Office skills (Word, PowerPoint, Excel, Project)
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HOW TO APPLY FOR NTT Data Off Campus Drive for Fresher 2024 ?
To apply for the NTT Data Off Campus Drive for Fresher – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Helpdesk Associate Role – Noida
Helpdesk Associate Role – Bangalore
Helpdesk Associate Role – Gurgaon
Helpdesk Associate Role – Pune
NTT Data Off Campus Drive for Fresher 2024 – Frequently Asked Question?
What is the NTT Data selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5 LPA to 3 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
