Marriot is hiring Multiple Roles .Any graduate candidate can apply for the post.

Complete details are given below:-

• Company – Marriot
• Role -Reservations Executive,Guest Relation Agent,Sales Executive – Reactive Sales,Guest Services Associate : Front Office,&Loss Prevention Associate
• Qualification – Any graduate,12 Pass
• Experience –0-3
• Location – Goa,Pune,Hyderabad,Kolkata,Indore,Jaipur
• Salary –3lpa – 5lpa

ABOUT COMPANY

Marriott International is a leading hospitality company that operates a wide range of hotel brands and lodging properties worldwide. Here are some key points about Marriott:

Company Overview: Marriott International was founded in 1927 and is headquartered in Bethesda, Maryland, USA. It has grown into one of the largest and most recognizable hotel chains globally.

Hotel Brands: Marriott operates a diverse portfolio of hotel brands that cater to different market segments and traveler preferences. Some of the well-known brands under the Marriott umbrella include Marriott Hotels, JW Marriott, Ritz-Carlton, Sheraton, Westin, Courtyard by Marriott, Residence Inn, and many more.

Global Presence: Marriott has a strong global presence with hotels and resorts located in over 130 countries across six continents. It operates thousands of properties, ranging from luxury resorts to budget-friendly accommodations.

Accommodation Offerings: Marriott offers a wide range of accommodation options to cater to different travel needs. This includes full-service luxury hotels, upscale and mid-scale hotels, extended-stay suites, boutique hotels, and select-service properties.

Customer Service Excellence: Marriott places a strong emphasis on delivering exceptional customer service. The company strives to provide personalized experiences, ensuring guest satisfaction and loyalty across its brands.

What You Will Be Doing As Reservations Executive

• Customer Service: Providing exceptional customer service is essential in your role. You would interact with customers, travel agents, or corporate clients to assist with their reservation inquiries, provide information about room availability, rates, and hotel amenities, and handle any special requests or preferences.
• Reservation Management: Managing the entire reservation process is a key aspect of your role. This includes receiving reservation requests, entering and updating reservations in the system, checking room availability, and ensuring accurate and timely communication with customers or relevant parties.
• Booking Confirmation: Once a reservation is made, you would be responsible for sending booking confirmations to customers, travel agents, or corporate clients. This involves providing detailed information about the reservation, including dates, room types, rates, and any special instructions.
• Room Allocation and Inventory Management: Coordinating with the front desk or housekeeping departments, you would assist in allocating rooms based on guest preferences, special requests, and availability. Additionally, you would monitor and manage room inventory to maximize occupancy and revenue.

What You Will Be Doing As Guest Relation Agent

• Guest Check-In and Check-Out: Welcoming guests upon their arrival, assisting with the check-in process, and ensuring a smooth and efficient check-out experience are key responsibilities. This includes verifying guest reservations, providing room keys, explaining hotel facilities and services, and addressing any questions or concerns.
• Guest Assistance and Support: You would be the point of contact for guests throughout their stay. You would assist guests with inquiries, requests, or issues, such as arranging transportation, making restaurant reservations, providing local area information, addressing maintenance or housekeeping concerns, and resolving complaints or problems.
• Concierge Services: Providing concierge services to guests is an important aspect of your role. This involves offering recommendations for dining, entertainment, sightseeing, and other local attractions. You may assist with arranging tours, tickets, or special experiences to enhance the guest’s stay.
• Problem Resolution: As a Guest Relations Agent, you would handle guest complaints, concerns, or special requests in a professional and efficient manner. This includes actively listening to guests, empathizing with their situations, and taking appropriate actions to resolve issues or escalate them to the relevant departments.

What You Will Be Doing As Sales Executive – Reactive Sales

• Handling Inquiries: You would be responsible for promptly and professionally responding to incoming inquiries from potential customers who are interested in the products or services offered by the company. This may involve communicating via phone, email, or other communication channels.
• Product/Service Knowledge: Developing a deep understanding of the company’s products or services is crucial. You would need to have in-depth knowledge of the features, benefits, pricing, and availability of the offerings to effectively address customer inquiries and provide accurate information.
• Building Relationships: Establishing and maintaining positive relationships with potential customers is important. You would need to build rapport, actively listen to their needs and requirements, and offer tailored solutions to meet their specific needs.
• Proposal and Quotation Preparation: Based on customer requirements, you would prepare and present proposals or quotations that outline the product or service offerings, pricing, terms and conditions, and any other relevant details. This requires attention to detail and the ability to effectively communicate value propositions to potential customers.
• Negotiation and Closing Deals: As a Sales Executive, you would engage in negotiations with potential customers to address any concerns, overcome objections, and reach mutually beneficial agreements. Your goal would be to close deals and secure sales for the company.

Skills Required for the job

• Sales and Negotiation Skills: Strong sales skills, including the ability to effectively communicate the value proposition of products or services, negotiate terms and conditions, and close deals, are essential. This includes active listening, objection handling, and persuasive communication techniques.
• Customer Focus: Having a customer-centric mindset is crucial. You should be able to understand customer needs, build relationships, and provide tailored solutions to meet their requirements. The ability to empathize with customers, address their concerns, and maintain a positive customer experience is important.
• Communication Skills: Excellent communication skills, both verbal and written, are essential for effective interaction with customers. You should be able to articulate ideas clearly, explain product features, and convey information in a compelling manner. Active listening skills are also important to understand customer needs and respond appropriately.
• Product and Industry Knowledge: A deep understanding of the products or services being offered, as well as the industry in which the company operates, is crucial. This knowledge enables you to provide accurate information to customers, address their questions, and position the offerings effectively against competitors.
• Problem-Solving Abilities: As a Sales Executive, you will encounter various challenges and objections from customers. Strong problem-solving skills will help you find creative solutions, address concerns, and overcome obstacles to close deals successfully.

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HOW TO APPLY FOR Marriot 2023 ?

To apply for the Marriot 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Marriot company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Reservations Executive-goa location

Guest Relation Agent-Pune Location

Sales Executive – Reactive Sales-Hyderabad Location

Guest Relations Executive-Kolkata Location

Guest Services Associate : Front Office-Indore Location

Loss Prevention Associate-Jaipur Location

Marriot – Frequently Asked Question?

What is the Marriot selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3 lpa – 5lpa for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.