Cognizant Permanent Work From Home (Walkin Interview) for Process Executive- Voice Roles . Any Graduate candidate can apply for the post.
Table of Contents
Cognizant Permanent Work From Home (Walkin Interview) -Overview
- Company – Cognizant (Walk in)
- Role – Process Executive- Voice
- Qualification – Any Graduate
- Experience – Freshers
- Location – Remote Hiring office located in Hyderabad
- Salary – 2 LPA – 4 LPA
ABOUT Cognizant COMPANY
Cognizant is a multinational technology services and consulting company headquartered in the United States. Founded in 1994, it has grown to become one of the world’s leading IT services providers. Cognizant offers a wide range of services, including IT consulting, digital transformation, software development, and business process outsourcing. The company serves clients in various industries, such as healthcare, financial services, technology, and manufacturing, helping them leverage technology to achieve their business goals. Cognizant operates globally, with a vast workforce and a strong reputation for innovation and delivering solutions that drive business success.
Cognizant Permanent Work From Home (Walkin Interview) – Process Executive- Voice Responsibilities
- Customer Interaction: Process Executives- Voice engage with customers or clients over the phone to address inquiries, provide information, resolve issues, or offer support. They must maintain a professional and courteous demeanor while interacting with callers.
- Issue Resolution: They are tasked with efficiently and effectively resolving customer problems and concerns. This may involve troubleshooting technical issues, providing product information, processing orders or returns, or escalating complex issues to higher-level support as needed.
- Data Entry and Documentation: Process Executives- Voice are responsible for accurately entering customer information, call details, and issue resolutions into databases or customer relationship management (CRM) systems. This documentation is crucial for tracking customer interactions and improving service quality.
- Adherence to Processes and Guidelines: They follow established call center protocols, company policies, and guidelines for handling various types of calls. This ensures consistency in service delivery and compliance with regulatory requirements, where applicable.
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Cognizant Permanent Work From Home (Walkin Interview) -Skills Required
- Communication Skills: Strong verbal communication skills are essential. Process Executives- Voice must be able to convey information clearly and effectively to customers, while also actively listening to understand their needs and concerns.
- Empathy and Patience: Dealing with a wide range of customer inquiries, some of which may be challenging or frustrating, requires a high level of empathy and patience. Being able to remain calm and empathetic, even in difficult situations, is crucial.
- Problem-Solving: Process Executives- Voice should possess excellent problem-solving skills to quickly assess customer issues and provide appropriate solutions. They may need to think on their feet to address unique or complex problems.
- Multitasking: Handling multiple calls and tasks simultaneously is common in this role. Being able to manage time effectively, prioritize tasks, and switch between different customer inquiries is important for productivity.
- Computer Literacy: Familiarity with computer systems and software, including customer relationship management (CRM) tools and databases, is essential for efficient data entry and retrieval during customer interactions.
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HOW TO APPLY FOR THE Cognizant Permanent Work From Home (Walkin Interview) ?
To apply for the Cognizant Permanent Work From Home (Walkin Interview) Candidate need to walk in to the Venue that is given below.
FOR Remote Hiring office located in Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Process Executive- Voice |
| Experience | Freshers |
| Contact | Koojitha/Bhavana |
| Date | 28th – 29th September |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | Cognizant India Private Limited Plot 25/26/27, ISB Road, Financial District, Nanakram Guda, Financial District, Nanakram Guda, Hyderabad, Telangana 500032 |
Cognizant Permanent Work From Home (Walkin Interview) – Frequently Asked Question?
What is the Cognizant walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
