Walk-in Drive at IntouchCX for International Voice & Chat Process Roles . 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at IntouchCX -Overview
- Company – IntouchCX (Walk in)
- Role – International Voice & Chat Process
- Qualification – 12 Pass
- Experience – 0 – 4 years
- Location – Hyderabad
- Salary – 2.25-4 LPA
ABOUT IntouchCX COMPANY
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worlds most innovative brands.
IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of Americas Best Large Employers for 2022, and a Top Employer for New Grads.
Walk-in Drive at IntouchCX – International Voice & Chat Process Responsibilities
- Customer Interaction: Handling customer inquiries, addressing issues, and responding to questions through both voice and chat channels. This includes providing information, troubleshooting problems, and ensuring a positive customer experience in multiple formats.
- Multilingual Support: Offering assistance to customers in various languages as needed. International Voice & Chat Process professionals should be proficient in the languages relevant to the customer base to effectively communicate and understand their needs.
- Written Communication: Crafting clear, concise, and professional written responses in chat interactions. This includes maintaining proper grammar, spelling, and tone while conveying information or resolving issues through text-based communication.
- Product Knowledge: Possessing in-depth knowledge of the organization’s products or services to explain features, benefits, and solutions accurately in both voice and chat formats. This knowledge is crucial for addressing customer inquiries effectively.
- Data Entry and Documentation: Accurate and timely data entry and documentation of customer interactions, whether through voice or chat, is essential. This documentation helps track customer issues, maintain records, and ensure compliance with quality and regulatory standards.
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Walk-in Drive at IntouchCX -Skills Required
- Multilingual Proficiency: Fluency in multiple languages is crucial, as professionals must communicate with customers from various regions. Proficiency in the relevant languages ensures effective communication and understanding of customer needs.
- Communication Skills: Strong communication skills are vital for both verbal and written interactions. Professionals should be able to convey information clearly, concisely, and professionally in both voice and chat formats.
- Problem-Solving: The ability to identify issues, analyze problems, and provide solutions is essential. Professionals must troubleshoot customer inquiries effectively, whether through voice or chat, to ensure customer satisfaction.
- Active Listening: Active listening skills are valuable for understanding customer concerns and needs, whether spoken or typed. Professionals should be attentive, ask clarifying questions, and demonstrate empathy to address customer inquiries accurately.
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HOW TO APPLY FOR THE Walk-in Drive at IntouchCX ?
To apply for the IntouchCX Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Voice & Chat Process |
| Experience | 0 – 4 years |
| Contact | Anil Chitra : 7569854978 Mohd Wahed: 8886650888 Amir Mumtaz: 6281637316 Vasavi: 7702293051 Supriya: 7847002103 |
| Date | 9th October – 11th October |
| Time | 10.30 AM – 5.30 PM |
| walk-in Address: | Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India (View on map) |
Walk-in Drive at IntouchCX – Frequently Asked Question?
What is the IntouchCX walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.25lpa-4lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
