Go through this full article & know the responsibilities and requirements for the Ujjivan Small Finance Bank Off Campus Drive for Fresher 2023.
Table of Contents
Ujjivan Small Finance Bank Off Campus Drive for Fresher – Overview
- Company – Ujjivan Small Finance Bank
- Role – Customer Relationship Officer
- Qualification – Graduate or Post Graduate in any field of management
- Experience – 0-5 years
- Location – Bangalore/ Kolkata/ Pune/ Bareilly/ Coimbatore/ Meerut/ Ahmedabad
- Salary – 3 Lpa – 8 Lpa
ABOUT Ujjivan Small Finance Bank COMPANY
Ujjivan Small Finance Bank (formerly Ujjivan Financial Services) is an Indian small finance bank that primarily focuses on providing financial services to the unbanked and underserved sections of society. Headquartered in Bengaluru, India, the bank was initially established as a microfinance institution and later transitioned into a small finance bank after receiving regulatory approval from the Reserve Bank of India (RBI).
Ujjivan Small Finance Bank offers a range of banking products and services, including savings accounts, fixed deposits, microloans, and other financial solutions tailored to meet the needs of individuals at the grassroots level. The bank aims to promote financial inclusion and empower customers by offering accessible and affordable banking services. It operates through a network of branches across various states in India.
Ujjivan Small Finance Bank Off Campus Drive for Fresher – Roles & Responsibilities For Customer Relationship Officer
- Customer Engagement: Build and maintain strong relationships with customers, ensuring their needs and inquiries are addressed promptly.
- Product Knowledge: Possess a deep understanding of the bank’s products and services to effectively guide customers and offer suitable solutions.
- Onboarding: Facilitate the onboarding process for new customers, providing assistance with account opening and related documentation.
- Issue Resolution: Handle customer complaints and concerns, working towards satisfactory resolutions and maintaining a positive customer experience.
- Cross-Selling: Identify opportunities for cross-selling and upselling additional products or services to existing customers.
- Financial Advisory: Provide basic financial advice and information to customers, assisting them in making informed decisions about banking products.
- Documentation: Ensure accurate and timely completion of customer documentation and related paperwork.
- Compliance: Adhere to regulatory guidelines and internal policies to ensure compliance in all customer interactions.
- Communication: Maintain clear and effective communication with customers through various channels, including in-person, phone, and email.
- Feedback Handling: Gather feedback from customers and collaborate with internal teams to implement improvements in service quality.
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Ujjivan Small Finance Bank Off Campus Drive for Fresher – Skills Required For Customer Relationship Officer
- Communication Skills: Excellent verbal and written communication to interact effectively with customers.
- Customer Service: Strong customer service orientation with a focus on customer satisfaction.
- Empathy: Ability to understand and empathize with customers’ needs and concerns.
- Problem-Solving: Effective problem-solving skills to address customer issues and provide solutions.
- Product Knowledge: In-depth knowledge of banking products and services for accurate customer guidance.
- Interpersonal Skills: Strong interpersonal skills to build and maintain positive customer relationships.
- Sales Acumen: Basic sales skills to identify opportunities for upselling and cross-selling.
- Adaptability: Flexibility to adapt to changing customer demands and industry trends.
- Attention to Detail: Meticulous attention to detail for accurate documentation and record-keeping.
- Team Collaboration: Ability to collaborate with internal teams to ensure seamless customer experiences.
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HOW TO APPLY FOR Ujjivan Small Finance Bank Off Campus Drive for Fresher 2023 ?
To apply for the Ujjivan Small Finance Bank Off Campus Drive for Fresher – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Relationship Officer Role – Bangalore
Customer Relationship Officer Role – Kolkata
Customer Relationship Officer Role – Pune
Customer Relationship Officer Role – Bareilly
Customer Relationship Officer Role – Coimbatore
Customer Relationship Officer Role – Meerut
Customer Relationship Officer Role – Ahmedabad
Ujjivan Small Finance Bank Off Campus Drive for Fresher 2023 – Frequently Asked Question?
What is the Ujjivan Small Finance Bank selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 8 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
