Teleperformance Careers Work from Home Jobs for Digital Relationship Executive Role. 12 Pass, Any Graduate Candidates can apply for the post.
Table of Contents
The complete details of this jobs are as follows :
- Company – Teleperformance work from home
- Role – Digital Relationship Executive
- Qualification – 12 Pass, Any Graduate
- Experience – 0-3 Years
- Location – Remote ( Hiring office Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad)
- Salary – 2.5 LPA – 4 LPA
ABOUT COMPANY
Teleperformance is a multinational company that specializes in providing customer experience management and outsourcing solutions. Founded in 1978, Teleperformance is headquartered in Paris, France, and has a global presence with operations in over 80 countries.
The company offers a wide range of services to support customer interactions and business processes across various industries, including telecommunications, technology, financial services, healthcare, e-commerce, and more. Teleperformance’s services are designed to help organizations improve customer satisfaction, drive operational efficiency, and enhance brand loyalty.
Here are some key aspects of Teleperformance:
Customer Experience Management: Teleperformance helps organizations deliver exceptional customer experiences by providing services such as customer support, technical support, sales support, order processing, and customer retention strategies. These services are delivered through various channels, including phone, email, chat, social media, and self-service options.
Omnichannel Solutions: Teleperformance enables organizations to engage with customers seamlessly across multiple channels. By integrating different communication channels, such as voice, chat, email, and social media, Teleperformance helps businesses provide consistent and personalized customer experiences.
Digital Transformation: Teleperformance embraces digital technologies and supports organizations in their digital transformation journeys. This includes leveraging artificial intelligence (AI), automation, chatbots, virtual assistants, and data analytics to improve operational efficiency, optimize processes, and enhance customer interactions.
Multilingual Capabilities: With a diverse workforce and a global footprint, Teleperformance offers multilingual support to cater to customers worldwide. This capability enables organizations to provide customer service in multiple languages, addressing the needs of a diverse customer base.
Workforce Management: Teleperformance places significant emphasis on managing its workforce effectively. They prioritize employee training, development, and engagement to ensure a skilled and motivated workforce capable of delivering exceptional customer service.
Data Security and Compliance: Teleperformance places great importance on data security and privacy. The company adheres to stringent security standards and compliance regulations to protect customer data and maintain confidentiality.
Global Reach: Teleperformance operates a vast network of contact centers worldwide, enabling organizations to expand their global reach and provide localized customer support in different regions and time zones.
Teleperformance has received industry recognition for its commitment to excellence and its focus on delivering exceptional customer experiences. The company has won numerous awards and certifications in the customer service and outsourcing domains.
Overall, Teleperformance is a global leader in customer experience management and outsourcing solutions, helping organizations enhance customer satisfaction, optimize operations, and drive business growth through their comprehensive range of services.
What You Will Be Doing As Digital Relationship Executive
- Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
- Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
- Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements
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Skills Required for Digital Relationship Executive
- Customer Centricity – The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details
- Communication Proficiency – Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
- Ability to understand the customer problem and provide solution or information as per company policies and process
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Good understanding of etiquette for written communication
- Basic Knowledge of Computer is a must
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HOW TO APPLY FOR Teleperformance WORK FROM HOME 2023 ?
To apply for the Teleperformance work from home 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Teleperformance work from home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Digital Relationship Executive Role – Remote ( Hiring office Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad)
Teleperformance work from home– Frequently Asked Question?
What is the Teleperformance work from home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
