Walk-in Drive at Regalix from 23 June 2023 | Hyderabad

Walk-in Drive at Regalix for Voice Process Role. 12 Pass Candidates can apply for the post.

Complete details are given below:-

• Company – Regalix
• Roles – Voice Process
• Qualification – 12 Pass
• Location – Hyderabad
• Work Experience – 1-6 Years
• Salary – 2.25 LPA – 6 LPA

ABOUT THE COMPANY

Regalix is a global digital marketing and technology services company that helps businesses maximize their online presence, drive customer engagement, and achieve growth. Founded in 2005, Regalix is headquartered in Palo Alto, California, with offices in the United States, Europe, and the Asia-Pacific region.

Regalix offers a range of services and solutions to support organizations in their digital marketing efforts. Here are some key areas of expertise:

Digital Marketing Services: Regalix provides comprehensive digital marketing services to help businesses build and execute effective marketing strategies. This includes search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, content marketing, email marketing, and lead generation.

Account-Based Marketing (ABM): Regalix specializes in ABM strategies, which focus on targeting specific high-value accounts and personalizing marketing efforts to engage and convert key decision-makers. They offer ABM consulting, campaign planning, content creation, and analytics to drive effective account-based marketing initiatives.

Customer Experience Management: Regalix helps businesses optimize their customer experience by leveraging data and insights. They assist in creating personalized customer journeys, improving website user experience, implementing marketing automation platforms, and analyzing customer feedback to enhance engagement and satisfaction.

Sales Enablement: Regalix supports sales teams by providing tools and resources to improve their effectiveness. This includes sales training, content creation, sales collateral development, sales analytics, and sales enablement technology implementation.

Technology Solutions: Regalix offers technology solutions to enhance digital marketing capabilities. This includes marketing automation platforms, customer relationship management (CRM) systems, analytics and reporting tools, and other marketing technology integrations.

Regalix serves clients across various industries, including technology, healthcare, finance, manufacturing, and retail. The company’s approach emphasizes data-driven decision-making, innovation, and leveraging emerging technologies to drive marketing effectiveness.

In addition to its client services, Regalix conducts research, produces thought leadership content, and organizes industry events to share insights and trends in the digital marketing landscape.

Overall, Regalix is a global digital marketing and technology services company that helps businesses navigate the complexities of the digital world, optimize their marketing efforts, and drive customer engagement and growth through effective digital strategies and solutions.

What you will be doing as Voice Process

• Customer Service: Engaging with customers over the phone and addressing their inquiries, concerns, or issues. This involves active listening, empathy, and effective communication skills to provide prompt and accurate assistance.
• Call Handling: Managing inbound and outbound calls efficiently by following established protocols, scripts, and procedures. This includes answering calls promptly, routing calls to the appropriate departments, and maintaining call records or logs.
• Problem Resolution: Investigating and resolving customer complaints or problems by gathering information, analyzing situations, and offering appropriate solutions or recommendations. This may involve collaborating with other team members or departments to ensure timely resolution.
• Product/Service Knowledge: Developing a deep understanding of the company’s products, services, policies, and processes. Being knowledgeable about the offerings enables effective communication and accurate guidance to customers.
• Documentation and Reporting: Accurately documenting customer interactions, issues, and resolutions in the appropriate systems or databases. This helps maintain records, track trends, and generate reports for management analysis.
• Upselling and Cross-selling: Identifying opportunities to promote additional products or services to customers during conversations. This involves understanding customer needs and offering relevant recommendations to enhance their experience or address their requirements.
• Quality Assurance: Adhering to established quality standards and protocols in customer interactions. Following call center guidelines, maintaining professionalism, and delivering high-quality service to ensure customer satisfaction.
• Multitasking and Time Management: Balancing multiple tasks and priorities effectively. This includes managing call volumes, handling administrative tasks, and meeting key performance indicators (KPIs) such as average handling time, customer satisfaction scores, or call resolution targets.
• Continuous Improvement: Actively seeking feedback, participating in training programs, and implementing suggestions for self-improvement and professional growth. Striving to enhance skills, knowledge, and efficiency to provide better service.

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Skills Required for Voice Process

• Outbound Sales
• Create sales strategies that can drive higher revenues
• Pipeline Management
• Negotiation
• Objection-Handling
• Time Management and Planning

HOW TO APPLY FOR THE WALK IN INTERVIEW?

To apply for the Regalix (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Regalix (walk-in) – Frequently Asked Question?

What is Regalix Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary at Regalix for Experience ?

The average of 2.25 LPA – 6 LPA is based on the reports of Glassdoor and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.