Bread financial Mega off campus Drive 2024 | Customer Care Associate

Bread financial Hiring for Customer Care Associate Roles Any Graduate Candidates can apply for these post.

Bread financial Mega off Campus Drive 2024 – Overview

• Company – Bread financial
• Role – Customer Care Associate
• Qualification – Any Graduate
• Experience –1-2 years
• Location – karnataka
• Salary -3 LPA – 6 lpa

Bread financial Mega off campus Drive 2024 ABOUT COMPANY

“Bread” (also known as “Bread Financial“) is a financial technology company that provides innovative solutions for the Buy Now, Pay Later (BNPL) market. It enables consumers to make purchases and pay for them over time through installment plans, often with no interest or fees if paid within the agreed-upon time frame..

Bread financial Mega off campus Drive 2024 –Customer Care Associate Responsibilities

• Providing exceptional customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and courteously.
• Assisting customers through various communication channels such as phone, email, live chat, or in-person interactions.
• Processing orders, returns, and exchanges accurately and efficiently while adhering to company policies and procedures.
• Understanding and effectively communicating product or service information, including features, benefits, and pricing.
• Maintaining accurate records of customer interactions, transactions, complaints, and resolutions in the customer relationship management (CRM) system.
• Troubleshooting technical problems and providing appropriate solutions or escalating issues to higher-level support teams if necessary.
• Collaborating with other departments such as sales, marketing, and logistics to ensure seamless customer experiences.
• Continuously seeking opportunities to improve customer satisfaction, retention, and loyalty through proactive problem-solving and personalized service.

Bread financial Mega off campus Drive 2024 – Skills Required

• Excellent Communication: Strong verbal and written communication skills are essential for effectively interacting with customers and conveying information clearly and professionally.
• Problem-Solving: Customer Care Associates should possess strong problem-solving skills to assess situations, identify root causes of issues, and propose appropriate solutions promptly.
• Empathy and Patience: The ability to empathize with customers’ concerns and demonstrate patience, especially in challenging situations, is crucial for maintaining positive interactions and resolving issues satisfactorily.
• Adaptability: Customer Care Associates need to be adaptable to handle various customer inquiries, changing priorities, and unexpected challenges while maintaining composure and professionalism.
• Active Listening: Active listening involves fully concentrating on what the customer is saying, understanding their needs and concerns, and responding appropriately to address them effectively.
• Product Knowledge: A thorough understanding of the company’s products or services is necessary to provide accurate information, address customer inquiries, and offer relevant recommendations or solutions.

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HOW TO APPLY FOR Bread financial OFF CAMPUS DRIVE 2024 ?

To apply for the Bread financial 2024 Off Campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Bread financial company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Process Analyst Roles – (Karnataka)

Bread financial Mega off campus Drive 2024 – Frequently Asked Question ?

What is the Bread financial selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3 LPA – 6 lpa for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.