Walk-in Drive at Wipro for multiple role. Any graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Wipro -Overview
- Company –Wipro (Walk in)
- Role -Non voice/Service Desk Analysts/International Voice Process
- Qualification – Any graduate
- Experience –0-3years
- Location – Hyderabad/Kolkata/Mumbai
- Salary –4 LPA – 6 LPA
Walk-in Drive at Wipro -ABOUT COMPANY
Wipro is an Indian multinational corporation that has made a significant mark in the information technology (IT) industry. Founded in 1945 by Mohamed Premji as Western India Palm Refined Oil Limited, Wipro has evolved into one of the leading IT services companies globally. Over the decades, the company has diversified its operations and now offers a wide range of services, including IT consulting, software development, business process outsourcing (BPO), and research and development (R&D) services.
With its headquarters in Bangalore, India, Wipro operates in various industries, serving clients from different sectors, such as banking, healthcare, manufacturing, technology, and telecommunications. The company’s success can be attributed to its customer-centric approach, innovative solutions, and commitment to quality.
Walk-in Drive at Wipro -Non voice Responsibilities
- Data Entry: Accurate and timely entry of information into databases or computer systems, such as customer details, inventory records, financial transactions, etc.
- Email Support: Handling customer inquiries, requests, or complaints through email correspondence. This involves responding to emails promptly and professionally.
- Chat Support: Engaging in real-time online chat conversations with customers to assist them with their queries or concerns.
- Content Moderation: Monitoring and reviewing user-generated content on websites, social media platforms, or forums to ensure compliance with guidelines and policies.
- Documentation and Reporting: Creating and maintaining reports, documents, and records related to various business processes and activities.
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Walk-in Drive at Wipro-Service Desk Analysts Responsibilities
- Incident Management: Receiving, documenting, and managing incoming support requests (incidents) from users through various channels, such as phone calls, emails, or ticketing systems.
- Troubleshooting: Diagnosing and resolving technical issues by following predefined procedures or knowledge base articles. They may walk users through step-by-step solutions or escalate complex problems to higher-level support teams.
- Ticket Handling: Creating and maintaining detailed records of incidents and service requests using a ticketing system. They ensure that all required information is gathered and that tickets are appropriately categorized and prioritized.
- User Support: Providing courteous and professional support to end-users, answering their questions, and guiding them in using software applications or resolving hardware-related problems.
Walk-in Drive at Wipro -Skills Required
- Technical Proficiency: A strong understanding of computer systems, hardware, software, operating systems, and networking concepts is essential for diagnosing and resolving technical issues.
- Troubleshooting Skills: The ability to identify and analyze problems, follow systematic troubleshooting procedures, and apply logical thinking to find solutions efficiently.
- Customer Service: Excellent customer service skills to interact with end-users professionally, patiently, and empathetically. They should be able to understand user needs and provide support in a friendly manner.
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HOW TO APPLY FOR THE Walk-in Drive at wipro INTERVIEW?
To apply for the wipro walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Non voice |
| Experience | FRESHERS |
| Contact no. | PRATISTHA |
| Date | 24 July – 28 July , |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | WIPRO Gachibowli Campus, Gate no-1 (Vendor gate), ISB Rd, Nanakaramguda, Telangana, 500032 |
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN EMAIL-ID BELOW
| Role | Service Desk Analysts |
| Experience | FRESHERS |
| LOCATION | KOLKATA |
| EMAIL-ID | [email protected]Â |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN EMAIL-ID BELOW
| Role | Â International Voice Process |
| Experience | 0-3 |
| INTERESTED CANDIDATES KINDLY SHARE YOUR CV ON | 7908787661 |
| LOCATION | MUMBAI |
| EMAIL-ID | [email protected]. |
Walk-in Drive at Wipro – Frequently Asked Question?
What is the Wipro walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA – 6 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
