Walk-in Drive at Tech Mahindra for Voice/Semi Voice Process Customer Support& others role. Any Graduate,12 Pass candidate can apply for the post.
Table of Contents
Walk-in Drive at Tech Mahindra-Overview
- Company – Tech Mahindra(Walk in)
- Role -Voice/Semi Voice Process Customer Support & others
- Qualification – Any Graduate,12 Pass
- Experience – 0-5
- Location – NOIDA CHENNAI HYDERABAD Bhubaneswar,Odisha MUMBAI
- Salary – 2.5LPA -3.75LPA
Walk-in Drive at Tech Mahindra-ABOUT COMPANY
Tech Mahindra is a multinational information technology (IT) services and consulting company headquartered in Pune, India. It is a part of the Mahindra Group and was founded in 1986 as a joint venture between Mahindra & Mahindra and British Telecommunications (BT). Over the years, Tech Mahindra has grown to become one of the leading IT services companies globally, providing a wide range of technology solutions to clients across various industries.
Walk-in Drive at Tech Mahindra- Voice Process- Responsibilities
- Customer Communication: Interacting with customers over the phone to address their inquiries, provide information, and assist with their concerns or issues.
- Inbound Calls: Receiving incoming calls from customers who need assistance or have questions related to products, services, billing, or other matters.
- Outbound Calls: Making proactive calls to customers for various purposes, such as follow-ups, order confirmations, or customer feedback surveys.
- Issue Resolution: Listening to customer concerns, troubleshooting problems, and working towards resolving their issues in a timely and satisfactory manner.
- Product Knowledge: Developing a deep understanding of the company’s products or services to provide accurate and helpful information to customers.
- Call Documentation: Accurately documenting customer interactions, inquiries, and resolutions in the company’s CRM or ticketing system.
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Walk-in Drive at Tech Mahindra- Customer Support- Responsibilities
- Customer Support: Providing excellent customer service by addressing and resolving customer inquiries, issues, and concerns. This could involve assisting with technical problems, software usage, and general queries.
- Technical Assistance: Troubleshooting and resolving technical issues faced by customers. This might include problems related to software applications, hardware devices, network connectivity, and more.
- Ticket Management: Logging, tracking, and managing customer service tickets using appropriate tools and systems. Ensuring that all issues are documented and handled in a timely manner.
- Communication: Interacting with customers via various communication channels, such as phone calls, emails, and chat. Clear and effective communication is essential to provide accurate solutions and updates.
- Problem Solving: Analyzing customer issues, identifying root causes, and devising appropriate solutions. Being resourceful and innovative in resolving complex problems.
Walk-in Drive at Tech Mahindra-Skills Required
- Customer Service: Strong customer-centric approach with excellent communication and interpersonal skills. Ability to empathize, actively listen, and effectively address customer inquiries.
- Technical Troubleshooting: Proficiency in diagnosing and resolving technical issues related to software applications, hardware devices, networking, and operating systems.
- Problem Solving: Analytical mindset and the ability to methodically troubleshoot problems, identify root causes, and implement effective solutions.
- Communication Skills: Clear and concise verbal and written communication skills. Ability to explain technical concepts in an understandable manner to non-technical users.
- Multitasking: Capable of handling multiple customer interactions, tasks, and tickets simultaneously while maintaining quality and efficiency.
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HOW TO APPLY FOR THE Walk-in Drive at Tech Mahindra INTERVIEW?
To apply for the Tech Mahindra walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 – 3 years |
| Contact no. | Vishal ( 9711694955 )/Himani-8595208782 |
| Date | 22nd September – 24 September , |
| Time | 10.30 AM – 5.30 PM |
| walk-in Address: | Address -Tech Mahindra , B-19, Sector-62, Noida IN front of DME |
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 – 1 years |
| Contact no. | Chithra HR ( 9342931208 ) |
| Date | 21st September – 30 September |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Indian Bank Zonal Office, No 55 Circle office Building, Ground Floor, opposite to Ethiraj College. Ethiraj salai, Chennai (Deputation at Client Location) (View on map) |
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice/Semi Voice Process |
| Experience | 0 – 2 years |
| Contact no. | HR Khasim ( 9398964535 )/HR Finny-8019579443 |
| Date | 22nd September – 1st October , |
| Time | 9.30 AM – 1.30 PM |
| walk-in Address: | Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. |
FOR BHUBANESHWAR LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support |
| Experience | 0 – 5 years |
| Contact no. | 7655992071 (Prabhu ) |
| Date | 22th September-28th September |
| Time | 10:00 AM to 2 PM |
| walk-in Address: | Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 – Land Mark – Behind Fortune Tower. |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Stock Market ( Voice + Chat ) |
| Experience | 0 – 4 years |
| Contact no. | Anjali Siddhu ( 9699666772 ) |
| Date | 15th September – 24 September , |
| Time | 10.30 AM – 4.30 PM |
| walk-in Address: | Tech Mahindra BPS, Wing – I & II, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri East, Mumbai, Maharashtra 400072 |
Walk-in Drive at Tech Mahindra– Frequently Asked Question?
What is the Tech Mahindra walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5LPA -3.75LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
